[Hiring] Senior Benefits Account Manager @Mercury

Role Description

As a Benefits Broker at Central (a recent Mercury acquisition), you'll be the human layer behind an extraordinary product — and a licensed broker who can actually close the deal. The software is powerful. You make it feel like magic.

• Guide customers through designing their benefits packages — helping them pick the right plans for their teams and their stage.
• Own the end-to-end enrollment process: filling out and submitting insurance forms accurately and on time.
• Keep our systems current with the right health insurance information so nothing downstream breaks.
• Communicate proactively with customers to resolve issues before they become problems.
• Build and refine the internal processes that ensure no enrollment ever gets missed.
• Solve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and regulations.
• Manage the client lifecycle at renewal, helping them choose options and running open enrollment at renewal.

Qualifications

• An active Life & Health broker license. This is required to be considered for this role.
• Experience selling or administering small group benefits across multiple states, with a focus on SMBs and startups.
• Exceptional detail orientation to help you build resilient systems and processes.
• Deep customer empathy to default to what's actually best for the customer, not what's easiest for you.
• Clear, direct communication and explain a complex benefits decision to a first-time founder in plain English.
• Be in the top 5% of your peers, and the people who've worked with you would agree.

Benefits

• Base salary, equity (stock options/RSUs), and benefits.
• Highly competitive salary and equity ranges within the SaaS and fintech industry.
• New hire offers are based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
• Target new hire base salary ranges for this role:
• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 — $152,100 USD.
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 — $136,900 USD.

Company Description

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.