[Hiring] Senior Atlassian Architect @Myriad360

Role Description

You are a senior Atlassian consultant and solution architect with 7+ years of experience designing, implementing, and optimizing Jira and Jira Service Management solutions in complex enterprise environments. You bring strong expertise in:

• ITIL-based service management
• Assets and CMDB design
• Workflow and automation development
• Integrations and migrations
• Governance and platform modernization

This role will work directly with Clients and internal teams to translate business and operational requirements into scalable solutions using various Atlassian products.

Other responsibilities include:

• Solution Architecture and Design
• Presales and Client Advisory
• Implementation and Technical Leadership
• Ongoing Platform Optimization

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field; equivalent experience may be considered.
• 7 or more years of experience designing, implementing, administering, or consulting on Atlassian solutions.
• Strong hands-on experience with Jira and Jira Service Management.
• Experience designing service management solutions based on ITIL or comparable service management practices.
• Demonstrated experience with workflows, request types, forms, queues, SLAs, automation, permissions, notifications, dashboards, and reporting.
• Experience with Assets, CMDB design, configuration management, and asset lifecycle management.
• Experience leading discovery, requirements analysis, solution design, and technical implementation activities.
• Experience integrating Atlassian products with identity, collaboration, monitoring, business, and enterprise systems.
• Strong understanding of APIs, webhooks, data mapping, authentication, and integration patterns.
• Ability to create architecture documents, process diagrams, data models, implementation plans, and technical proposals.
• Excellent written, verbal, presentation, facilitation, and stakeholder management skills.
• Ability to manage competing priorities and work effectively across sales, delivery, engineering, and Client teams.

Requirements

• Atlassian Certified Expert, Atlassian Certified Consultant, or relevant Jira/Jira Service Management certifications.
• Experience with Confluence, Jira Product Discovery, Jira Operations, Atlassian Guard, and Advanced Roadmaps.
• Experience with Forge, ScriptRunner, REST APIs, webhooks, Automation for Jira, or similar development and automation tools.
• Experience with Microsoft Entra ID, Microsoft Teams, Okta, ServiceNow, Salesforce, Azure, AWS, monitoring platforms, or enterprise middleware.
• Experience with Jira or ServiceNow migrations, including data extraction, transformation, validation, reconciliation, and cutover.
• Experience implementing enterprise ITSM, ESM, ITAM, CMDB, DevOps, or compliance solutions.
• Experience working within a systems integrator, consulting firm, managed services provider, or professional services organization.
• Familiarity with Agile delivery methods, DevOps practices, CI/CD, and infrastructure-as-code concepts.
• Experience developing reusable offerings, reference architectures, accelerators, templates, or implementation methodologies.

Benefits

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
• Quirky, diverse, respectful, high-performing coworkers

Company Description

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.