[Hiring] Senior Associate - Ops-Imports @Mashreq

Role Description

• All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
• Perform sanction checking of relevant parties in documents.
• Handle Commodity Trade Operations documents.
• Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.
• Ad-hoc tasks given by the Team Head.
• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
• No revenue leakage due to miss out in charges collection.
• No outstanding reconciliation entries pending in Nostro or Internal accounts.

Qualifications

• Bachelor's Degree.
• At least 3-4 years of relevant working experiences in Trade Operations.
• Expert level knowledge in Understanding of Import Payments (Trust Receipts, Advance Payments, Funded Risk Participations).
• Expert level knowledge of accounting entries and UATs.
• Understanding of amortization principles.
• Good communication skills, Team Management and interpersonal skills.
• Proficiency in MS Office (Word and Excel).
• Attentive to details, good analytical skills and interpersonal skills.
• Able to work under pressure, excellent organizational skills and good team player.

Requirements

• Multi-discipline, multi-cultural work force involving financial and non-financial processes across UAE & IBG.
• Competitive environment, constant endeavor to maintain edge in the market.
• Quality of service is the key in this model, has to cater to different business segments (CIBG/RBG/IBG) as per distinguished needs.
• Understanding and accurate analysis/interpretation of ICC publication as well as remaining abreast to the global compliance scenarios.
• Trade Based Money Laundering as well as Geo political situations is considered being proactive.

Benefits

• Managing customers’ expectations, Ideation and working on automation projects.
• Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues.
• Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
• Audit observations if any, must be closed in an effective and timely manner.

Decision Making Authority & Responsibility

• Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis.
• Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.
• Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results.
• Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.
• Shares responsibility with his/her seniors.