[Hiring] Senior Analyst, Procurement Technology & Data @NTT DATA Services

Role Description

The Senior Associate Analyst, System Support & Data plays a critical operational role within Procurement, supporting the implementation, stabilization, and ongoing optimization of finance systems and data solutions. This role ensures the accuracy, reliability, and efficiency of financial data and processes while acting as a key liaison between finance teams, IT, and transformation initiatives.

The role supports the execution of finance technology and data strategy by troubleshooting system issues, maintaining master data, validating reporting outputs, and assisting with system upgrades, process automation, and user adoption. By providing hands-on system and data support, the Senior Associate Analyst enables the smooth operation of procurement systems, enhances data integrity, and contributes to continuous process improvement across Procurement and its interconnected business functions.

Through collaboration with finance stakeholders, IT, and transformation teams, the role helps ensure technology solutions deliver operational efficiency, accurate reporting, and measurable value to the organization.

Qualifications

• Understanding of finance operations such as Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), FP&A, and reporting cycles.
• Hands-on experience with ERP and source-to-pay platforms (e.g., SAP, Oracle, Workday, Coupa, Ariba), including procurement and financial data management, reporting, system support, and process optimization.
• Demonstrated expertise and proficiency in process automation, workflow configuration, and digital transformation technologies, including analytics and BI platforms such as Power BI and Tableau, Microsoft Power Platform solutions (Power Apps and Power Automate), and advanced technologies such as AI and RPA.
• Knowledge of master data management, data validation, reconciliation, and reporting integrity.
• Understanding of finance compliance requirements, regulatory frameworks, and internal control structures.
• Ability to participate in UAT, configure system features, troubleshoot issues, and support system rollouts.
• Strong troubleshooting skills to resolve system, process, and data-related challenges efficiently.
• Precision in handling data, system configurations, and reporting outputs to maintain accuracy and compliance.
• Comfortable working in a dynamic, transformation-focused environment; learns quickly and adapts to new systems and processes.
• Able to clearly explain technical concepts to non-technical stakeholders and document processes, issues, and resolutions.
• Focused on operational excellence, process improvement, and supporting business needs through system and data solutions.
• Takes responsibility for system and data quality, process adherence, and timely issue resolution.

Requirements

• Bachelor’s degree in Accounting, Finance, Economics, Information Systems, Business Administration, or a related field.
• Certifications like CPA, ACCA, CMA, Lean Six Sigma (Green Belt) or PMP, is advantageous.
• 5+ years of experience supporting finance transformation initiatives, particularly in system implementation, process automation, or data optimization projects.
• Moderate experience contributing to finance systems operations, including configuration, testing, deployment, and ongoing support across ERP or reporting platforms.
• Moderate experience working with finance systems, data tools, and analytics platforms, supporting system performance monitoring, data validation, and issue resolution.
• Moderate experience collaborating with cross-functional teams, including finance, IT, business units, and external vendors, to facilitate system adoption, process improvements, and operational efficiency.
• Moderate experience supporting operational excellence or process improvement initiatives, including maintaining controls, compliance standards, and governance in finance systems and data.
• Moderate experience assisting with training, documentation, and change management activities, ensuring smooth adoption of new finance systems, processes, and tools.

Benefits

• Regularly moves equipment and other hardware up to 25 lbs.
• Frequently move about inside and outside of data center / facility.
• Remain stationary for long periods of time.
• Ascend / Descend a ladder and perform duties atop a raised platform.
• Position self in small spaces.
• Operate computer, peripherals, and other office equipment.

Work conditions & other requirements

• Follow Malaysia working hours; however, occasional flexibility may be required to connect with the European Team Lead later in the day.
• Exposure to varying temperatures and loud noises.
• Exposure to outdoor weather conditions.
• Travel required 10% of time.
• Perform work from a remote location with stable internet connection.