[Hiring] Senior Analyst - Digital Governance @United Airlines

Role Description

The Senior Analyst - Digital Governance supports United’s strategy to build a sustainable, automated compliance capability that strengthens cybersecurity, data integrity, fraud prevention, and financial control assurance across the enterprise. This role helps modernize how compliance is tracked, measured, and reported so regulatory obligations are embedded into daily operations rather than managed reactively. The Senior Analyst partners across Cybersecurity & Digital Risk, Digital Technology, Finance, HR, Loyalty, and Operations to implement proactive controls, improve audit readiness, and reduce regulatory, financial, and reputational risk. The role contributes to enterprise initiatives that protect operational continuity, support transformation programs, and strengthen trust with customers, regulators, and business partners.

• Lead compliance assessments and control evaluations across cybersecurity, data integrity, fraud prevention, and financial control domains to identify gaps, define remediation priorities, and strengthen continuous assurance across enterprise operations.
• Partner with Digital Technology, Finance, HR, Loyalty, Operations, and external stakeholders to embed regulatory and control requirements into transformation programs, operational workflows, and partner-facing processes.
• Implement and enhance automated compliance monitoring, evidence collection, and reporting capabilities that provide real-time visibility into control performance, reduce manual audit effort, and support continuous compliance program maturity.
• Support regulatory compliance programs and audits across evolving domestic and international requirements, including financial controls, privacy and data protection, payment ecosystems, defense-related standards, and other high-assurance cybersecurity obligations.
• Develop, maintain, and enhance governance documentation, policies, standards, and control procedures that align regulatory expectations with enterprise operations and support scalable compliance across modernized platforms and processes.
• Analyze fraud, identity, and customer data compliance risks and support implementation of capabilities that improve detection, prevention, contractual compliance, and data integrity across customer, loyalty, finance, and partner ecosystems.
• Communicate compliance, risk, and assurance insights through clear written, verbal, and visual reporting for leaders, auditors, regulators, and business stakeholders, enabling informed decisions and accountability across the enterprise.

Qualifications

• Bachelor's degree required, with preference for Cybersecurity, Information Technology, Information Systems, Risk Management, Finance, or related field.
• Knowledge of cybersecurity, audit, compliance, or internal control frameworks.
• 3+ years of related experience in cybersecurity compliance, governance, audit, risk management, internal controls, fraud prevention, or regulatory program support.
• Knowledge of cybersecurity, regulatory compliance, internal controls, and risk management principles in complex enterprise environments.
• Background with continuous monitoring or continuous auditing.
• Ability to assess control effectiveness, identify compliance gaps, and translate findings into practical remediation and governance actions.
• Skill in developing compliance metrics, reporting, and evidence-based insights that support audit readiness and leadership decision-making.
• Experience working across business and technology teams to embed control requirements into automated processes and transformation programs.
• Ability to manage multiple priorities in a dynamic environment while communicating effectively with leaders, auditors, regulators, and cross-functional stakeholders.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

Requirements

• Master's degree (Preferred).
• Certifications such as CISA, CRISC, CISSP, or CISM (Preferred).
• Experience supporting automated compliance programs, enterprise transformation initiatives, regulated environments, or cross-functional control implementation (Preferred).

Benefits

• Medical, dental, vision, life, accident & disability insurance.
• Parental leave.
• Employee assistance program.
• Commuter benefits.
• Paid holidays and paid time off.
• 401(k) plan.
• Flight privileges.