[Hiring] Scientific Business Analyst @Sapio Sciences

Role Description

An experienced Scientific Business Analyst you will be confident working in Life Sciences to consultatively define, implement and help support our solution to the delight of our customers. You will have a deep knowledge of LIMS, ELN and SDMS products and their application within the Laboratory setting.

The working location:

• Open to considering someone based in either the US or in the UK (so long as you have the right to work in either of these countries).
• This will be a primarily remote position, with up to 30% travel expected to client sites, and in-person team meetings on a quarterly basis (subject to Business needs).

What you'll be doing:

• Interpret customer requests and translate them into functional requirements (recognize the distinction between user requests from the underlying true needs).
• Documentation of business processes and workflow (‘as is’ and ‘to be’) using swim lane diagrams.
• Identify customers key success criteria and ensure they are tracked and measured within the solution.
• Maintain a thorough understanding of the Sapio Sciences product portfolio and how it is configured.
• Effectively provide end user training on customized solution to show how the implementation met customer's goal.
• Be able to perform configurations of the workflow/experiment in the Sapio Platform, and/or in some cases create wireframe mockups of the workflow/experiment.
• Effectively document, communicate (oral and written) and explain technical material.
• Perform root cause analysis, uncover critical business requirements, and facilitate solution delivery.
• Expected to function independently and produce results that meet standards of quality, timeliness, and acceptability with minimal supervision.
• Liaise with the product to ensure new customer driven feature requirements are captured.
• Become our customer’s trusted technical partner, regularly review their deployment to ensure successful leverage our full product and service portfolio.
• Work closely with the Sapio Sciences US team to establish scalable processes and working methods.
• Meticulously manage all BA related deployment services documentation.
• As needed, assist in testing sprint deliverables to ensure they meet requirements.

Qualifications

• Previous experience with LIMS or ELN software.
• Life Sciences experience working within a Lab (preferably introducing new IT solutions).
• A BS/BA degree or equivalent in Life Science (e.g. molecular biology, chemistry).
• Qualified in lean Six Sigma.
• Working knowledge and experience with JIRA and Confluence.
• Substantial experience of effectively managing external stakeholders including strong communication skills and ability to build working relationships at all levels.
• Experience leading external client workshops, documenting business needs and outcomes.
• Proven organizational skills, with the ability to deliver agreed workload within deadlines while maintaining a high degree of accuracy and attention to detail.
• Strong analytical, problem solving, interviewing, data analysis and fact-finding skills.
• Excellent listening and presentation skills.

Benefits

• Collaborative and forward-thinking environment.
• Opportunities for personal and professional growth.
• Work that makes a difference in scientific progress.

Our People

At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values—what we proudly call The Sapio Seven, aka EMBRACE:

• Embrace the future.
• Make a difference.
• Be true partners.
• Remember why we’re here.
• Act with empathy.
• Commit to transparency.
• Excel in quality.

Reasonable Adjustments

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, at any stage across the application, interview & assessment processes then please let us know. We will work with you to support your needs in confidence.

Diversity, Equity & Inclusion

We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other status protected by law or regulation. We intend that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.