[Hiring] Business Readiness Analyst @Mears Group

Role Description

We are looking for an experienced and motivated Business Readiness Analyst to join a major strategic transformation programme focused on migrating housing management functionality from an existing housing management platform into our in-house platform. This is an exciting opportunity to play a key role in the delivery of a modern, scalable housing management solution that will support property management, tenancy management, landlord management, service user management, repairs integration and regulatory compliance.

As a Business Readiness Analyst, you will act as the bridge between operational stakeholders and technical teams throughout a major transformation programme. You will gather, analyse and document business requirements, support solution design activities and ensure business needs are represented throughout delivery.

• Facilitate workshops and requirements gathering sessions with operational teams and stakeholders
• Analyse existing processes and identify opportunities for improvement
• Document business requirements, user stories, process maps, workflows and functional specifications
• Review and challenge current processes to support simplification and standardisation
• Support solution design activities to ensure business requirements are fully represented
• Work closely with developers, testers, project managers and operational teams throughout the project lifecycle
• Assist with data migration requirements, validation activities and business readiness
• Support User Acceptance Testing including test scenario creation, test scripts and defect triage
• Ensure requirements support compliance with housing legislation and operational policies
• Maintain requirements traceability from discovery through to delivery
• Contribute to project governance, reporting and stakeholder communications

Qualifications

• Proven experience as a Business Analyst on business change, transformation or systems implementation projects
• Strong requirements gathering and documentation skills
• Experience producing user stories, process maps, business requirements documents, functional specifications, UAT test scripts and gap analyses
• Experience facilitating stakeholder workshops and managing competing priorities
• Excellent communication and relationship-building skills
• Ability to work independently and manage multiple workstreams
• Good understanding of housing management, social housing, temporary accommodation, supported accommodation, lettings and allocations, tenancy management, property management or landlord management
• Understanding of housing legislation and regulatory requirements
• Willingness to travel across the UK with prior notice

Requirements

• Experience working with housing management systems
• Experience supporting data migration programmes
• Knowledge of housing repairs and maintenance processes
• Understanding of housing rent and tenancy administration
• Experience working within large-scale transformation programmes
• Experience working in Agile or hybrid delivery environments
• Full UK driving licence

Benefits

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (4 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development
• Company Sick Pay
• Employee can choose between 4% and 6% pension contribution which the company will match with Scottish Widows
• Life Assurance (3x annual salary)
• Private Medical Insurance (single cover)