[Hiring] Salesforce Technical Lead @Iconma Portal

Role Description

• Lead the design, development, and delivery of Health Cloud and Service Cloud solutions supporting claims workflow and operational transformation.
• Architect scalable integrations using REST APIs, FHIR, Kafka, MQ, and enterprise event-driven patterns.
• Own end-to-end technical delivery, including solution design, estimation, code reviews, performance optimization, release management, and CI/CD.
• Lead and mentor global development teams, establishing Salesforce best practices, design standards, and governance.
• Ensure compliance with HIPAA, PHI, security, audit, and access-control requirements.
• Partner with Product, Architecture, Security, and Data teams to drive innovative, scalable Salesforce and AI-enabled solutions.
• Champion adoption of modern Salesforce capabilities, including Agentforce, Data Cloud, automation, and AI.

Qualifications

• 12+ years experience needed.
• 10+ years of Salesforce experience leading enterprise-scale implementations and delivery teams.
• Deep expertise in Salesforce Health Cloud; Data Cloud experience strongly preferred.
• Salesforce Platform Developer I certification required; additional Salesforce certifications preferred (PD II, Architect, Agentforce Specialist).
• Strong hands-on expertise with:
• Apex, SOQL/SOSL
• Lightning Web Components (LWC)
• Salesforce Flow and Platform Automation
• Service Cloud and Health Cloud
• REST APIs and Salesforce integrations
• FHIR/HL7 integrations
• Event-driven architecture (Kafka)
• Data Cloud experience preferred
• Experience building Agentforce solutions and AI-powered agents.
• Experience with Salesforce DevOps and CI/CD tools (Git, AutoRABIT/Copado, Salesforce CLI).
• Strong healthcare payer/provider domain knowledge, including claims, case management, or workflow automation.
• Experience leading Agile/SAFe teams across onshore and offshore delivery models.
• Excellent communication, stakeholder management, and leadership skills.
• Combines deep Salesforce technical expertise with strong delivery leadership.
• Drives modernization through Health Cloud, Data Cloud, and AI-enabled capabilities.
• Balances hands-on architecture with team leadership and business partnership.
• Delivers scalable, secure solutions that improve claims operations and member experience.

Benefits

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities