[Hiring] SaaS Engagement Advisor @Pricefx

Role Description

In this highly visible role, you will lead strategic pre-sales engagements and help customers envision how our software can transform their pricing processes. Working across customer stakeholders and internal teams, you will shape implementation solutions that address complex business needs, create lasting value, and set each engagement up for success.

You will be in charge of:

• Lead discovery and implementation workshops that align customer goals with pricing and implementation best practices.
• Facilitate discussions with business and technical stakeholders to understand current processes, challenges, and strategic objectives.
• Define future-state business requirements that leverage the capabilities of our software.
• Translate complex requirements into clear process models, functional designs, and actionable user stories.
• Serve as a trusted advisor on pricing strategy, business processes, and industry best practices.
• Analyze and communicate business and technical pricing processes within the context of each customer’s organization, technology landscape, and operating model.
• Partner with Account Executives to identify service opportunities, shape solution strategies, and develop tailored proposals.
• Present professional services offerings and implementation methodologies in a compelling, customer-focused manner.
• Collaborate with Solution Architects to develop realistic project estimates, delivery approaches, and implementation timelines.
• Prepare detailed budgetary estimates and high-quality proposals in partnership with the Revenue team.
• Negotiate Statements of Work that balance customer outcomes, delivery feasibility, and long-term value.
• Build trusted relationships with customer stakeholders at both project and executive levels.
• Help ensure a smooth transition from sales through delivery by clearly documenting scope, assumptions, requirements, and success criteria.

Qualifications

• Minimum 5 years' experience in consulting, professional services, solution consulting, business analysis, or another customer-facing role where you have helped organizations solve complex business challenges.
• Knowledge of pricing, commercial strategy, or business process transformation, with the curiosity to understand how technology can enable better outcomes.
• The ability to translate customer objectives into practical solution concepts, implementation approaches, and measurable value.
• Strong workshop facilitation, executive presentation, written communication, and negotiation skills.
• Experience developing project estimates, proposals, delivery plans, or Statements of Work.
• The confidence to build credibility with business leaders, subject-matter experts, and technical stakeholders.
• Strong analytical and problem-solving skills, combined with sound judgment and attention to detail.
• A consultative, collaborative mindset and the ability to manage multiple opportunities while maintaining a high standard of quality.
• A genuine interest in pricing technology and a passion for helping customers achieve meaningful, lasting business results.

Requirements

• Pricing knowledge and an IT background.
• MBA is highly desirable.
• Exposure to ERP and/or CRM systems (SAP, SFDC, MS Dynamics, …).
• SAP experience is an advantage.
• CPQ experience.
• SaaS experience.

Benefits

• Bring your own device (BYOD) - Monthly $260 IT allowance (laptop, mobile, and internet).
• 401K contribution dollar for dollar up to 4%, and your contributions are vested immediately.
• 20 vacation days, 3 free (sick days), 15 public holidays, and 1 additional day off during your birthday month.
• Sabbatical program after 5 years of service.
• Robust healthcare, dental, and vision coverage with ADP.
• 16 weeks of 100% paid maternity leave with a new baby bonus.
• Holiday and Referral bonuses.