[Hiring] Roboticist, Client Consulting & Solutions @TELUS Digital

Role Description

We’re hiring a Roboticist to serve as a trusted advisor to our global robotics and embodied-AI clients. This is a strategic role focused on consultation, not just execution. Our Roboticist will apply the same consultative, outcome-driven approach across accounts and geographies as our robotics practice grows.

• Flex across concurrent client engagements, each with its own goals, constraints, and regional considerations.
• Guide clients through large-scale data collection, field deployments, and program design.
• Act as the vital bridge between client vision and execution—partnering with Commercial, Solutions, Operations, and Quality.

Responsibilities

• Strategic Client Advisory & Co-Design: Act as the primary robotics subject-matter advisor in client conversations — assessing what a client is trying to achieve and recommending the approach, equipment, and program design most likely to get them there, rather than defaulting to a standard offering (co-design & iterate).
• Outcome-Based Scoping: Shape program scope, staffing models, and equipment needs around defined success — pushing back where a client's initial ask won't get them the result they want.
• Robotics Domain Leadership: Bring deep knowledge of the robotics and Embodied-AI landscape (hardware, data collection, simulation, and emerging models) to turn technical trends into actionable client solutions.
• Technical Bridge & Scoping Alignment: Serve as the connective layer between client technical requirements and our internal delivery teams — ensuring what's scoped with the client is translated into specifications Operations, Solutions, and Quality can execute.
• Commercial Support & Development: Identify and help shape new robotics-related opportunities within existing and prospective client accounts, acting as technical credibility in front of clients alongside Commercial.
• Field Execution & Technical feedback loop: Own real-time technical feedback on equipment, calibration, and field performance during pilots and live programs, escalating issues before they affect client-facing quality, timelines, or SLA standards.

Qualifications

• Background in robotics, mechatronics, robotics engineering, or a closely related technical field.
• Demonstrated experience advising or consulting with clients on robotics, automation, or embodied-AI programs — not solely hands-on build/deploy experience.
• Strong working knowledge of current robotics and embodied-AI industry trends, data collection methods, and deployment models.
• Proven ability to translate technical detail into business-relevant recommendations for non-technical stakeholders.
• Comfortable operating cross-functionally across Commercial, Solutions, Operations, and Quality teams.
• Experience supporting global or multi-region client engagements.
• Hands-on experience with multi-camera systems, including calibration, synchronization, and tracking.
• Solid grounding in computer vision fundamentals — object detection, pose estimation, segmentation, sensor fusion — and their application to robotic perception.
• Ability to read and critically interpret state-of-the-art technical reports published by frontier labs developing general-purpose humanoid and non-humanoid robots.
• Willingness and ability to travel to data collection sites (globally) as needed to support engagements.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.