[Hiring] Risk Management Program Manager @GiveDirectly

Role Description

The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.

Reports to: Director, Internal Audit

Level: Manager

Location: Maputo/Nampula, Mozambique

Qualifications

• Internal audit / risk management background
• Fraud investigation experience
• People management
• Cross-country or multi-site portfolio experience
• Field-based operations exposure
• Stakeholder management
• Data/analytics fluency
• Program/project design experience
• Report writing at a senior level
• Fluency in both English and Portuguese
• Alignment with GiveDirectly Values

Requirements

• Supports overall Global Internal Audit (IA) strategy.
• Overall risk manager for the countries in their portfolio.
• In partnership with the Country Director (CD), lead the development of the country IA strategy.
• Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
• Leads (or where relevant, delegates) all country syncs with CD.
• HR oversight (not direct management) for all countries in their portfolio.
• Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
• Manages Internal Audit for each country in their portfolio.
• Manages Internal Audit Manager (IAM) directly.
• Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
• Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
• Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
• Visible point of contact for country team and part of country management team where relevant.
• Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
• Visits each country in portfolio at least 1x per year for field visits.

Benefits

• A positive and supportive team with opportunities for advancement
• A demonstrated commitment to helping all staff develop and grow
• A competitive salary, including bonus
• A robust health benefits plan (exact details will vary by country)
• Unlimited PTO (that we encourage staff to take!)