[Hiring] Revenue Operation Analyst @Level AI

Role Description

The Revenue Operations Analyst will be responsible for managing and optimizing the systems and tools that drive revenue operations. This role involves ensuring the seamless integration, configuration, and maintenance of our tech stack used across the revenue cycle, including CRM, marketing automation, and customer success. The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience in supporting revenue operations in a high-growth SaaS environment.

Responsibilities

• Operational Alignment: Develop, implement, and monitor operational processes for GTM teams, ensuring visibility into goals and progress.
• Obstacle Identification: Identify and address obstacles, bridging gaps between Sales, Marketing, and Customer Success.
• GTM Stack Management: Lead projects within the GTM Stack, focusing on Gong, Salesforce, Hubspot, ZoomInfo, LinkedIn Sales Navigator, and Apollo.
• Reporting & Analytics: Generate and maintain dashboards and reports to provide insights into revenue operations performance. Collaborate with stakeholders to define key metrics and ensure accurate and timely reporting.
• Versatile Role: Participate in broader initiatives like Deal Desk, Enablement, Commission planning, and sales forecasting.
• User Support & Training: Provide technical support to end-users, addressing system-related issues and inquiries.
• Strategic Partner: Collaborate with Sales, Marketing, Customer Success, and Finance on GTM processes and stack management.
• Data-Driven Decisions: Manage GTM reporting and drive data-informed business decisions.
• Tech Stack Unification: Ensure accurate reporting to inform sales targets, quotas, incentives, and commission structures.
• Platform Management: Configure, manage, and optimize GTM platforms (e.g., Salesforce, Hubspot, Outreach, ZoomInfo, etc.). Ensure data integrity and system performance through regular monitoring, maintenance, and troubleshooting.
• Data Accuracy: Maintain data accuracy, hygiene, and enrichment throughout the lead lifecycle.
• Continuous Improvement: Stay up to date with industry trends and best practices in SaaS Revenue operations. Identify opportunities for system enhancements and process improvements to drive efficiency and scalability.

Qualifications

• 3+ years of experience in Sales or Revenue Operations, preferably in SaaS or B2B software revenue operations.
• Proven experience in supporting enterprise-wide enablement programs, especially in a remote setting.
• Advanced skills with spreadsheets, presentations, and Google Workspace.
• Excellent communication, presentation, and facilitation skills.
• Deep experience with GTM tools including Salesforce (SFDC), Hubspot, Gong, CPQ, Data Enrichment Tools, etc.
• Ability to comprehend marketing operations concepts such as workflow management, segmentation, reporting, and the marketing funnel.
• Highly skilled in using data to answer business-critical questions.
• Experience with coordination, collaboration, and organization with cross-functional teams.
• Exceptional ability to manage multiple projects simultaneously, prioritize tasks, maintain strong attention to detail, and stay highly organized.
• Ability to assess GTM effectiveness and contribute data demonstrating performance improvements.

Requirements

• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
• These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
• If you would like more information about how your data is processed, please contact us.