[Hiring] Resident Solutions Architect @Fivetran

Role Description

We’re seeking an experienced Resident Solution Architect with a passion for solving challenging problems with dbt to join our Professional Services team. RSAs are billable to dbt Platform Enterprise customers and help achieve our mission to empower data developers to create and disseminate organizational knowledge.

In this role, you can expect to:

• Work on a variety of impactful customer technical projects — inclusive of implementation, troubleshooting configurations, instilling best practices, and solutioning MVPs and long term solutions to customer specific requirements.
• Consult on architecture and design.
• Ensure our most strategic dbt platform customers are adopting the product.
• Collaborate with other internal customer facing teams at dbt Labs - Sales, Solution Architects, Training, Support.
• Provide critical feedback to dbt Labs product and engineering teams to improve and prioritize customer requests and ensure rapid resolution for engagement specific issues.
• Become a product expert with dbt in the context of the modern data stack (if you aren't already).

Qualifications

• You have deep experience working with enterprise customers across a variety of use cases, ideally in a customer-facing post-sales, technical architect, or consulting role.
• You have deep expertise in at least one data platform (Snowflake, Databricks, BigQuery, Redshift).
• You have at least 2 years of experience with dbt, ideally including 1 year with dbt platform.
• You are proficient in writing SQL and have some python experience.
• You look forward to building skills in technical areas that support deployment and integration of dbt platform solutions to complete customer projects.
• You are customer focused - embracing one of our core values that users are our best advocates.
• You are highly organized. Comfort with technical project delivery - managing scope, timelines, and deliverables - this role will be staffed on multiple engagements at once.
• You communicate clearly and concisely with internal and external stakeholders - demonstrating a capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
• You thrive in a remote organization that highly values transparency and cross-collaboration.
• ~10% travel should be expected (occasional customer visits, company retreat and offsites).

Requirements

• You have obtained the dbt Analytics Engineering Certification.
• You have the ability to advise on dbt Platform recommendations, and build direction/consensus with the customer to move forward.
• Experience with traditional Enterprise ETL tooling (Informatica, Datastage, Talend).

Benefits

• 100% employer-paid medical insurance.
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off.
• RSU stock grants.
• Professional development and training opportunities.
• Company virtual happy hours, free food, and fun team-building activities.
• Monthly cell phone stipend.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.