[Hiring] Reporting and Insights Specialist @GROW Inc

Mar 28, 2025 - GROW Inc is hiring a remote Reporting and Insights Specialist. 💸 Salary: unspecified. 📍Location: Asia.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Reporting and Insights Specialist at GROW, you will:

Design, implement, and optimise Jira workflows tailored to the organisation's processes and needs.
Create, customise, and maintain Jira dashboards to provide meaningful insights for teams and leadership.
Develop and maintain automation rules to streamline processes, reduce manual work, and improve system efficiency.
Oversee Jira projects, permissions, and user roles, ensuring the tool is configured to support team workflows and business needs.
Act as a subject matter expert for Jira-related issues, providing solutions and resolving challenges quickly and effectively.
Continuously assess the current Jira and Confluence setup, making recommendations for improvements and implementing best practices.
Configure and manage the integration of Jira with Confluence, ensuring seamless collaboration between the two platforms.
Provide training and support for team members, ensuring users are effectively utilizing Jira and Confluence to their full potential.
Work with cross-functional teams to understand their requirements and help translate them into Jira and Confluence solutions that drive productivity.

Qualifications

Proven experience working with Jira and Confluence, including in-depth knowledge of Jira workflows, dashboards, issue types, custom fields, and automation.
Strong Jira administration experience, including managing projects, permissions, and user roles.
Demonstrated ability to configure and customise Jira workflows and dashboards to meet business requirements.
Experience in troubleshooting and resolving complex Jira-related issues and challenges.
Ability to automate processes and develop automation rules in Jira to improve team efficiency.
Excellent problem-solving abilities, with a knack for transforming challenges into opportunities.
Strong communication skills with the ability to collaborate with technical and non-technical teams.
Experience in Agile methodologies (Scrum, Kanban).
Experience in integrating Jira with other tools or systems (e.g., Confluence, Bitbucket, Slack) - highly desirable.
Jira certification (e.g., Atlassian Certified Jira Administrator) - highly desirable.
Familiarity with advanced Jira add-ons and plugins (e.g. Jira Portfolio, ScriptRunner) - highly desirable.
Experience in providing training and user support for Jira and Confluence users - highly desirable.

Benefits

ME Days - Take an additional 3 days of leave off per year for wellness!
Birthday Leave - Take an extra day off per year on your birthday!
Learning & Development Budget - up to $200 AUD per year to use on your own development!
Remote Work Arrangement - we have a flexible, remote working environment!
Health Insurance - For you and 2 dependents!
Government Contributions paid on top of salary.

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📍	Be aware of the location restriction for this remote position: Asia
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Reporting and Insights Specialist @GROW Inc

All others

Salary 💸 unspecified	Remote Location Asia
Job Type full-time	Posted Mar 28, 2025

️

📍	Be aware of the location restriction for this remote position: Asia
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.