[Hiring] Regional Collections Associate @Ryder Supply Chain Solutions

Role Description

The Regional Collections Associate will be responsible for managing all collection activities associated with a portfolio of accounts assigned regionally. The Regional Collections Associate will maintain communications with all customers within that portfolio and is responsible for maximizing financial results through:

• Lowering Ryder's DRO (Days Revenue Outstanding)
• Lowering the percentage of the portfolio over 30 days delinquent
• Minimizing Ryder's bad debt expense

The Regional Collections Specialist will analyze and monitor the assigned portfolio and protect Ryder's financial interests through:

• Ceasing to provide services
• Forbidding rental services
• Terminating fueling services
• Legally defaulting delinquent customers
• Assertive terms enforcement

The Regional Collections Associate will work closely with Ryder Operations Leadership, Rental Leadership, and the Sales Team to coordinate actions, identify and appropriately assign customer billing disputes, and participate in Conference Calls and meetings with Ryder Senior leadership.

Qualifications

• H.S. diploma/GED required
• Associate's degree preferred in business, accounting, financial or related field
• Bachelor's degree preferred in business, accounting, financial or related field
• One (1) year or more in commercial collections required
• Two (2) years or more in accounting/financial with the H.S. Diploma required
• 0 to One (1) year in accounting/financial with the Associate's/Bachelor's degree required
• Demonstrated knowledge of commercial collections process intermediate required
• MS Office Suite intermediate required

Requirements

• Ability to work independently and as a member of a team
• Demonstrates problem solving skills
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Possesses strong technical aptitude
• Requires full use and application of relevant principles, theories, concepts and techniques
• Demonstrates a high commitment to quality
• Must have decision quality, approachability, composure and creativity
• Ability to build strong customer relationships
• Highly thorough and dependable
• Detailed oriented with excellent follow-up practices
• Demonstrated knowledge of commercial collections process intermediate required
• MS Office Suite intermediate required

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan