[Hiring] Referral Intake Coordinator @Helper Heroes

Role Description

Our agency is currently seeking to engage a qualified Intake / Scheduling Coordinator to support our home health operations. We are looking for a highly efficient, detail-oriented professional with strong experience in end-to-end intake coordination and home health workflow management. This role is critical to ensuring timely patient admission, accurate documentation, and efficient clinician scheduling.

• Processing and entering referrals into Axxess EMR
• Scheduling clinicians appropriately based on discipline, availability, and payer requirements
• Obtaining and verifying home health insurance authorizations
• Reviewing and processing physician orders
• Faxing and following up on orders with physicians
• Uploading and maintaining documentation and orders in Axxess
• Managing intake workflow from referral through admission and scheduling
• Understanding Medicare home health guidelines, including OASIS requirements and compliance expectations
• Working efficiently in a fast-paced, high-volume environment with minimal supervision

Qualifications

• Highly organized and detail-oriented
• Experienced in home health intake or coordination roles
• Able to work independently with strong follow-through
• Comfortable managing multiple priorities simultaneously
• Familiar with Medicare Conditions of Participation and home health compliance workflows
• Strong in communication with clinicians, physicians, and internal staff

Benefits

• Competitive Base Pay: $6.50/hr with pay raise
• Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible.
• Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning.
• Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.