[Hiring] Readership Engagement Specialist @Hiring at N2

Role Description

We’re looking for a Readership Engagement Specialist to connect with readers, build trust, and help bring their community stories to life. Reporting to the Director of Content Operations, you’ll learn what matters to each reader, uncover compelling story ideas, and find meaningful ways for them to participate based on their interests and comfort level.

• Lead brief introductory calls, identify promising stories, and share helpful details with the content production team.
• Explore future story ideas, encourage reader introductions, and ask for recommendations of local businesses.
• Make every conversation count and give your teammates the context they need to take the next step.

This role is fully remote. Interviews for this opening will be conducted over the phone and via video calls. The salary for this position is $52,000-$58,000 annually.

Qualifications

• Build trust quickly and recognize when readers are interested, hesitant, or uncomfortable.
• Listen closely and ask thoughtful follow-up questions that keep conversations natural and engaging.
• Turn conversations into clear summaries and practical recommendations that help the team take action.
• Keep accurate records, follow through on commitments, and give teammates the information they need.

Requirements

• Use good judgment to match story ideas with publication needs and reader interests.
• Make handoffs useful with clear details that help teammates keep conversations moving.
• Stay open to learning new tools and workflows, applying feedback, and taking responsibility for AI-supported work.

Benefits

• Full health care coverage for you and your family.
• Complimentary basic dental coverage.
• Access to a licensed nutritionist to support your health and wellness goals.
• Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.
• 401(k) plan with a company match to help secure your financial future.
• Financial planning services to guide you in achieving your financial goals.
• $7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program.
• Paid time off, including a paid, week-long Holiday Break each year.
• Three-week paid sabbatical after four years of service.
• Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave.
• Monthly remote-work reimbursement to assist with home office and internet expenses.
• Pet care insurance and discounts to help support your pets’ health and well-being.
• The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes.