[Hiring] Quadient Inspire Communication Specialist @Versant Health

Role Description

The Quadient Inspire Communication Specialist supports the development of personalized communication templates using Quadient Inspire, working closely with experienced developers and the mail team to learn and grow in a collaborative environment. This role contributes to template testing, data integration, quality review, and documentation to ensure accurate, timely, and high-quality communication outputs.

• Support the creation and modification of variable data templates using Quadient Inspire Designer, ensuring alignment with project specifications and guidelines.
• Support the generation of output files (e.g., PDF, AFP, HTML) for print and digital communications using Quadient Inspire Scaler and Automation tools.
• Apply basic personalization logic, conditional formatting, and data mapping under the guidance of senior developers.
• Conduct initial testing of templates to verify data integration, layout accuracy, and output formatting.
• Participate in quality assurance reviews by comparing output files to design specifications and identifying discrepancies.
• Collaborate with team members to gather requirements, clarify expectations, and ensure timely delivery of communication assets.
• Maintain organized documentation of development work, including version history, template specifications, and change logs.
• Assist in troubleshooting template or output issues by reviewing logs, inspecting data files, and escalating complex problems to senior team members.
• Learn and follow established development workflows, coding standards, and best practices for document composition.
• Support the integration of data files (CSV, XLSX, XML, JSON) into templates and assist in validating data accuracy.
• Participate in team meetings, training sessions, and knowledge-sharing activities to build technical skills and stay current with platform updates.
• Contribute to a collaborative and inclusive team environment by offering ideas, asking questions, and supporting peers.
• Perform other duties as needed.

Qualifications

• High School Diploma or Equivalent (Required)
• Bachelor's degree in computer science or related field (Preferred)
• 0-1 years of experience with Quadient Inspire or similar CCM (Customer Communications Management) software tools (Required)
• Experience working with data files (CSV, XLSX, JSON) (Required)
• Familiarity with layout/design tools and data-driven design and personalization concepts (Required)
• Familiarity with scripting languages (e.g., JavaScript) and data formats (e.g., JSON, XML) (Required)

Requirements

• All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI).
• Associates may have access to covered information, cardholder data, or other confidential customer information which must be protected at all times.
• Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Benefits

• Medical, dental, and paid vision coverage
• Paid time off and company holidays
• Retirement savings with employer contribution
• Employee wellness resources
• Professional development opportunities
• Flexible work arrangements
• Employee assistance programs
• Other programs that support you both at work and beyond