[Hiring] Corporate Communications Specialist @Keyfactor, Inc.

Role Description

Keyfactor is seeking a creative, collaborative, and detail-oriented Corporate Communications Specialist to support external communications, social media, and content programs that build brand awareness, strengthen Keyfactor’s reputation, and increase visibility with key audiences.

The ideal candidate is a strong writer and storyteller with experience developing corporate and social content, supporting media relations, and managing communications and editorial workflows. They are comfortable collaborating with internal stakeholders and agency partners, managing multiple priorities, and translating complex cybersecurity and technology topics into clear, engaging content across channels.

Applicants must be legally authorized to work in the United States.

Responsibilities

• Draft and edit press releases, blog posts, infographics, award submissions, executive materials, newsletter content, and other external communications in alignment with approved messaging.
• Support media relations activities, including developing briefing materials, coordinating media inquiries and interview logistics, and supporting follow-up with internal stakeholders and agency partners.
• Partner with internal teams and external creative resources to coordinate communications assets and supporting materials.
• Support the awards program in partnership with external PR agency partners and internal stakeholders, including researching opportunities, gathering inputs, coordinating approvals, and supporting submissions.
• Manage the corporate blog editorial calendar, coordinating draft development, reviews, edits, approvals, and publishing.
• Manage the Source newsletter editorial calendar, developing and editing content, coordinating contributions from internal stakeholders, and overseeing review, approval, and publication.
• Support the execution of global social media strategies that increase brand awareness, audience growth, engagement, and share of voice.
• Manage day-to-day content planning, publishing, channel activity, and community engagement across priority social media platforms.
• Develop social content that translates company news, product launches, market developments, executive perspectives, and complex technical topics into clear, timely, and engaging posts.
• Research social, industry, and cultural trends to identify relevant opportunities for Keyfactor to participate in broader market conversations.
• Manage social publishing, employee advocacy, video distribution, and performance reporting using Oktopost, Wistia, YouTube, and related platforms.
• Support editorial planning and develop social content for Keyfactor executives and subject matter experts.
• Identify timely opportunities to connect executive and subject matter expert perspectives with company milestones, industry developments, current events, and relevant market conversations.
• Monitor social media performance, audience engagement, and content trends and recommend opportunities to optimize content, timing, and distribution.
• Support and help scale employee advocacy initiatives that amplify Keyfactor’s brand, thought leadership, and strategic priorities.
• Develop social toolkits, suggested messaging, and supporting assets that make it easier for employees to engage with and amplify Keyfactor content.
• Partner with Brand, Communications, Field and Events, Product Marketing, Demand Generation, and Creative teams to extend the reach and impact of integrated campaigns.
• Support social media amplification for company announcements, research, events, webinars, product launches, and other key brand moments.
• Help maintain brand and messaging consistency across corporate communications, social media, executive content, and employee advocacy programs.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or a related field.
• 3+ years of experience managing social media programs for B2B technology, cybersecurity, SaaS, or another complex industry.
• Strong writing and editing skills with the ability to develop clear, engaging content across corporate communications, social media, blogs, newsletters, and executive materials.
• Strong understanding of major social media platforms and an interest in evolving social trends, audience behaviors, and content formats.
• Experience managing editorial calendars, content workflows, approvals, and multiple concurrent projects.
• Strong research skills and curiosity about the cybersecurity, technology, media, and broader business landscape.
• Ability to translate complex or technical information into clear, accessible content for different audiences and channels.
• Strong organizational and project management skills with careful attention to detail.
• Ability to collaborate effectively with internal stakeholders, executives, subject matter experts, creative teams, and external agency partners.
• Ability to interpret basic communications and social media performance data and use insights to recommend improvements.

Benefits

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule).
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents, with structure varying based on regional/government requirements.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

Company Description

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.