[Hiring] PSP Onboarding Manager @Bet On Talent

Role Description

• Proactively identify, evaluate, run demos/testing, and onboard top-tier payment providers for new market entries and existing market optimizations.
• Lead day-to-day relationships with PSPs and Risk solution providers.
• Conduct annual contract reviews and fee renegotiations in close alignment with the Director of Payments.
• Partner with the Product team to deeply analyze payment costs versus conversion/performance.
• Track supplier incidents and enforce escalation procedures to maintain top-tier acceptance rates.
• Serve as the go-to contact for internal teams on supplier details, fee structures, and technical contacts.
• Take ownership in notifying all relevant departments about changes related to PSPs.
• Perform continuous operational, financial, and compliance risk analyses on all supplier setups.
• Constantly seek improvements to existing systems and processes.
• Monitor queues on systems to ensure there are no outstanding tasks.
• Keep pace with competitor offerings, regulatory shifts, and emerging payment tech (crypto, open banking, mobile payments, and local payment methods).
• Utilize modern AI tools (including Claude) to streamline onboarding documentation upload and contract synthesis.

Qualifications

• 5 years working experience in a similar role in a high risk industry like iGaming or Forex; with a network in offshore markets.
• Proven ability to leverage an established payment network and execute rapid onboardings across multiple brands.
• A strong command of numbers & analytical skills.
• Hands-on experience collecting due diligence documentation, vetting contract terms, and optimizing pricing.
• Excellent written and spoken English.
• Willingness to travel periodically to Malta and attend key industry conferences ~2 times per year.

Nice-to-Haves

• Professional certifications in payments, compliance, or risk management.
• Experience integrating generative AI workflows (e.g., Claude) for documentation management.

Benefits

• Be with a team that builds the momentum that moves the industry.
• A fast-paced environment driven by innovation, curiosity, and a shared love for technology.
• A people-first culture that rewards ambition, integrity, and genuine collaboration.
• A truly global remote environment working with teammates from all over the world.
• 28 days of paid time off plus public holidays to fully rest and recharge.