[Hiring] Provider Maintenance Administrative Assistant @EK Health Services Inc.

Role Description

Reporting to the Bill Review Team Lead, the Provider Maintenance Administrative Assistant is responsible for accurately resolving any medical bills requiring providers/vendors to be added as well as additional tasks as assigned. This position is high data entry working in multiple systems.

Work Specifics:

• Full-time, Non-exempt position, work remotely, Monday through Friday 7am - 4:00 pm local time.

Job responsibilities will include, but are not limited to:

• Accurately and appropriately analyze medical bills and make recommendations and solutions based on the review of provider information needed to process a medical bill.
• Review and verify the correct provider information for medical bills is utilized, added, or modified within the BR system.
• Follow-up with customers regarding the provider files and validation of medical provider data.
• Protect system integrity: monitoring and correcting duplications and inaccurate/outdated data.
• Communicate with medical providers to obtain needed information and resolve bill-specific issues.
• Communicate directly with clients, offering excellent customer service by responding to and answering their questions quickly and professionally.
• Other duties as assigned.

Qualifications

• High School Diploma required, some college or college degree preferred.
• 2+ years of office experience.
• Excellent Written and Oral Communication & Interpersonal Skills.
• Strong Organization Skills.
• High comfort level with computers and computer programs (MS Word, MS Excel, Email).
• Ability to meet deadlines in a high pressure, time sensitive environment.
• Ability to lift up to 20 lbs.

Requirements

• Candidate must be able to sit the majority of an 8-hour day except for lunch and break times.
• Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times.
• Candidate must have manual dexterity.
• Candidate must be able to speak on the telephone intermittently throughout the day.
• Candidate must be able to read and write English fluently.
• Candidate must be able to provide and confirm a safe home office environment. Home office must be HIPAA compliant.
• Requires DSL, fiber, or cable internet connection from home 100 Mbps preferred or better.

Benefits

• Pay: $16-18/hr DOE and location.
• Medical, Dental and Vision insurance.
• 401K.
• Paid Time Off.
• Paid Holidays.
• Monthly Internet Stipend.