[Hiring] Provider Engagement Specialist, Principal Partnerships @UnitedHealth Group

Role Description

As a Provider Engagement Specialist, Principal Partnerships, you will play a critical role in supporting strategic provider partnerships by driving consistent execution across multiple markets. You'll collaborate with cross-functional teams to translate partnership strategies into actionable plans, ensuring alignment, accountability, and operational excellence that supports performance goals and strengthens provider relationships.

This role serves as a key coordinator and integrator across market teams, helping deliver on partnership objectives through standardized processes, effective communication, and consistent execution.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead the development and execution of cross-market provider engagement strategies that support Principal Partnership priorities, business objectives, and JOC commitments.
• Translate account strategies and partnership priorities into coordinated market-level execution plans, ensuring alignment across participating markets.
• Maintain accountability for integrated execution plans supporting partnership commitments, network requirements, performance goals, remediation activities, and operational priorities.
• Coordinate and align activities across Managers, Provider Performance (MPP), Provider Engagement Representatives (PER), Market Operation Managers (MOM), Clinical Performance Managers, and other stakeholders to drive consistent execution of strategic initiatives.
• Standardize and communicate execution expectations, workflows, governance processes, documentation requirements, reporting standards, tools, and communication practices across Principal Partnership markets.
• Coordinate the planning, preparation, execution, action-item tracking, and follow-through of Business Review Meetings (BRMs), Medical Expense Meetings (MEMs), Performance Improvement Meetings (PIMs), remediation efforts, facility action plans, and provider engagement initiatives.
• Monitor execution progress, performance outcomes, documentation quality, timeliness, and adherence to Principal Partnership operating standards.
• Identify execution gaps, inconsistent market practices, missed commitments, risks, and barriers to success; facilitate resolution and escalate unresolved issues through appropriate leadership channels.
• Drive adoption of best practices, operational consistency, and continuous improvement across markets supporting Principal Partnership accounts.
• Partner closely with the Market Operations Director, Principal Partnerships, Network Director, Principal Partnerships, and other functional leaders to ensure network, reimbursement, contracting, participation, clinical, and operational priorities are translated into measurable actions and outcomes.
• Develop executive-level reports, presentations, governance materials, and performance updates to support partnership leadership, decision-making, and accountability.
• Serve as a trusted resource and liaison for Principal Partnership governance, execution excellence, stakeholder alignment, and operational effectiveness.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience in provider relations, provider engagement, network management, healthcare operations, account management, or a related healthcare field.
• Experience managing multiple projects and priorities across geographically dispersed teams.
• Experience coordinating cross-functional initiatives and driving completion of complex deliverables.
• Experience analyzing data, monitoring performance metrics, and developing action plans to support business objectives.
• Proficiency with Microsoft Office products, including Excel, PowerPoint, and Word.
• Demonstrated ability to communicate effectively with stakeholders at all organizational levels.
• Driver’s License and access to reliable transportation.

Requirements

• Experience supporting provider networks, value-based care initiatives, healthcare partnerships, or provider engagement programs.
• Experience leading or supporting BRMs, MEMs, PIMs, remediation activities, and provider performance improvement initiatives.
• Experience partnering with MPPs, PERs, MOMs, Clinical Performance leaders, Network teams, and other cross-functional stakeholders.
• Knowledge of Principal Partnership operating models, provider engagement strategies, healthcare operations, reimbursement, contracting, and network management.
• Demonstrated ability to drive execution, accountability, and operational consistency across multiple markets within a matrixed organization.
• Demonstrated solid facilitation, presentation, relationship management, and stakeholder influence skills.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
• Salary range: $91,700 - $163,700 annually based on full-time employment.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.