[Hiring] Proposal Specialist @Carrum Health

Role Description

We are looking for a Proposal Specialist to help us reply to employer, benefits consultant, and health plan RFPs and RFIs to drive new client partnerships for Carrum. The Proposal Specialist will play a critical role in our success.

Reporting to the Head of Solutions & Strategy, you will own the end-to-end process for completing RFPs/RFIs and be crucial to on-time submission. You’ll be responsible for:

• Cross-functional collaboration with SMEs
• Tracking internal & final due dates
• Content management

You’re excited about this opportunity because you will...

• Own delivery of RFPs/RFIs, which directly lead to reaching our lives on platform growth targets.
• Use existing library content to fully answer RFP questions.
• Incorporate “win themes” that address client needs and priorities, competitive positioning, and Carrum’s product differentiation as appropriate.
• Ensure drafts are completed within associated internal and external deadlines.
• Serve as the quality assurance function for final products, ensuring quality and compliance.
• Keep sales leadership up-to-speed on RFP response progress.
• Ensure Carrum is positioned competitively while adhering to timeliness and accuracy in delivery.
• Regularly collaborate with the rest of Solutions & Strategy, Customer Success, Provider Relations, Legal, IT, and Executive Leadership.
• Help build better RFP/RFI and content management working practices.
• Update, uplevel, and maintain Carrum materials, establishing processes to regularly review standard responses and keeping them up to date in internal libraries and external libraries (e.g., in consultant online databases including MercerVIP, Shortlister, BenefitPitch).
• Assist with other related duties and projects as assigned.

Qualifications

• 5-9 years of RFP/RFP writing and management experience (health plan experience strongly preferred; healthcare or healthcare-adjacent point solution experience will be considered).
• Excellent proofreading skills (e.g., grammar, spelling, punctuation, syntax errors).
• Comfortable working with Google Suite, RFP tools (Loopio preferred) and familiarity with RFP posting sites (e.g., MercerVIP, Shortlister, BenefitPitch).
• Experience in proposal response project management, cross-functional SME management, and relationship building to ensure on-time SME contributions.
• Track record of submitting RFPs/RFIs on time.
• Highly organized, diligent, with hyper attention to detail.
• Comfortable with and/or have experience with Claude or other AI tools (this is a plus).
• Excited by and have historically completed role-adjacent or even unrelated side projects (nice to have).
• Comfortable in a fast-paced environment.

Benefits

• Stock option plan and performance bonus for eligible employees.
• Flexible schedules and remote work.
• Chicago and San Francisco offices available as an option.
• Flexible PTO, within reason.
• Summer Fridays (sign off @ 1pm local time).
• 15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day.
• Annual holiday shutdown in December.
• Paid parental leave.
• Health, vision, and dental insurance.
• Employee Assistance Programs (EAP).
• 401K retirement plan.

Company Description

Carrum Health’s mission is to change how we pay for and deliver specialty care. We offer self-insured employers and plan sponsors a value-based specialty care platform that connects their members with a rigorously vetted network of specialty care providers. Carrum’s transparent, all-inclusive bundled pricing, award-winning technology, and dedicated care navigation team help lower costs for both members and employers while delivering a superior member experience.

Since launching in 2014, we’ve partnered with top-quality providers across the nation including Cleveland Clinic, Johns Hopkins, Mayo Clinic, Stanford Health Care, and a growing network of 1,400+ COEs. We serve hundreds of self-insured employers including Fortune 50 companies, such as United Airlines, US Foods, and Prudential, and public sector clients such as the States of Maine, Nevada, Tennessee, and Self-Insured Schools of California.

The impact of our platform has been validated by a landmark RAND Corporation study, honored with prestigious awards from institutions like Harvard Business School & Harvard Medical School, and featured as a Harvard Business School case study.

As a recognized digital health leader, Carrum is frequently covered by national media, including Bloomberg, Fast Company, Fierce Healthcare, Fortune, Los Angeles Times, Reuters, TechCrunch, and U.S News & World Report. Backed by $96M from top-tier investors including OMERS, Tiger Global Management, Revelation Partners and Wildcat Ventures, we’re only scratching the surface of our opportunity. Come join us.