[Hiring] Property Management Virtual Assistant @LauLau Offshore and Nearshore Staffing

Role Description

We are looking for talented Property Management Virtual Assistants who will work with our clients in residential and commercial property management companies in the US.

• Create, update, and manage property listings on rental platforms and websites
• Handle tenant inquiries via email, phone, or messaging apps with professionalism
• Process rental applications and conduct background, credit, and reference checks
• Prepare and send lease agreements, addenda, and renewal documents
• Track lease expiration dates, rent due dates, and insurance compliance
• Monitor and record rent payments, security deposits, and outstanding balances
• Coordinate maintenance requests, assign tasks to vendors, and follow up on completion
• Schedule property inspections, vendor visits, and repairs
• Maintain accurate tenant, property, and financial records in property management software (e.g., AppFolio, Buildium, Yardi)
• Communicate with landlords, tenants, and service providers to ensure smooth operations
• Assist with bookkeeping, invoicing, and reporting tasks as needed
• Support the property management team with admin tasks, email management, and scheduling

Qualifications

• Prior experience in property management, real estate support 2+ years
• At least 2+ years of experience working as a PMVA with US clients
• Proficiency with property management platforms like AppFolio, Buildium, Yardi, or similar
• Strong written and verbal communication skills
• Familiarity with lease agreements, rental laws, and tenant screening processes
• High attention to detail and organizational ability
• Ability to multitask, meet deadlines, and work independently in a remote environment
• Reliable internet connection and dedicated remote work setup
• Discretion in handling sensitive tenant, financial, and property information
• Positive, professional attitude with a proactive problem-solving mindset