[Hiring] Regional Business Operations Leader @WSP

Role Description

The Region Business Operations Leader will be part of the WSP USA's Region and Regional T&I Leadership Team with primary responsibility for overseeing the successful delivery of projects and supporting the Region Leadership with all aspects of the P&L, including:

• Revenue generation
• Project margin
• EBITDA
• DSO
• Project delivery
• Staff utilization
• Quality and safety

This role can sit in any of our offices in the Southeast or West Coast.

Your Impact

Duties and Responsibilities

General duties and expectations of the Region Business Operations Leader include:

• Support Regional Management, Region Management and Business Operations Leader (BOL) by providing consultation and reporting, including reporting on potential issues that could affect project or cost center performance.
• Support the Regional Business Development Director with assessment of opportunities and budgets.
• Partner with business lines on all operational aspects of the business.
• Support the identification of projects that need action plans, support PMs with plan development, and monitor high-risk projects working with the PMs, Office Leaders and Region Leaders to ensure successful margin preservation.
• Manage Region Project Delivery Manager (PDM) team, monitor PDM project activities/reviews, identify and train new PDMs as needed.
• Support Region in reviewing and development of actions to lead and improve cash flow.
• Assist Project Delivery and Excellence (PED) for regional project operations consistency and reporting.
• Provide project and Region financial analyses and coordination with Region Finance Director.
• Participate in development of the annual budget process to include forecasting, monitoring, analysis and recovery planning.
• Travel to Region offices as necessary to perform Region Operations Leader (ROL) duties.
• Contribute to the continual improvement and implementation of the Project Delivery process.
• Identify and implement opportunities for enhancement of overall project performance and project management practices.
• Promote and monitor project-based quality processes.
• Perform other related duties as directed by the Business Executive, Region Leader and Business Operations Leader.

Qualifications

• Bachelor’s Degree or equivalent in IT, Computer Science, Engineering, or related field.
• 15+ years of relevant post education experience.
• Active member of local and/or national professional practice organization.
• Demonstrates excellence in providing high quality technical performance and oversight through innovative thinking and application of state-of-the-art tools.
• Competence in analytical techniques and modeling in tackling technical problems with some complexity.
• Ability to foster general teamwork by interacting well with others and supervising high quality professional deliverables on tasks and assignment.
• Broad knowledge of and experience with technical and project delivery.
• Experience with change management.
• Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.
• Strong ability to quickly adapt to change and demonstrate flexibility to a variety of schedules and hours to meet business needs.

Requirements

• Frequent travel required throughout the USA.

Benefits

• Comprehensive suite of benefits focused on health and financial stability.
• Coverage related to medical, dental, vision, disability, and life.
• Retirement savings.
• Paid sick leave.
• Paid vacation (or other personal time).
• Paid parental leave.
• Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.