[Hiring] Property Claims Adjuster @Openly

Role Description

The Property Claims Adjuster is a core individual contributor role within Openly’s Property Claims organization, responsible for managing homeowner property claims from first notice of loss through resolution. This position demands a combination of technical claims expertise, strong customer focus, and meticulous attention to detail.

• Investigate losses thoroughly and produce accurate estimates.
• Deliver a superior policyholder experience at every touchpoint.
• Handle every file with integrity and approach policyholders and claimants with genuine empathy.
• Remain curious about coverage and causation.
• Partner effectively with vendors and teammates.
• Bring urgency to resolving every claim.

This is a remote position open to US candidates, with a preference for individuals residing in the Mountain (MST) or Pacific (PST) time zones.

Qualifications

• 8+ years of property claims experience, customer service, and conflict resolution experience.
• Experience writing estimates in Cotality, Xactimate, or a comparable platform.
• Active adjuster license(s) or eligibility to obtain licenses in all required states.
• Experience in a remote or hybrid claims environment.
• Proficiency in Microsoft and Google productivity tools.
• Excellent written and verbal communication skills.
• Strong organization, time management, and multi-tasking abilities.
• Strong negotiation and problem-solving skills.
• Ability to work from home without distraction.
• Tech-savvy with comfort using high-end technology tools for adjusting.
• Ability to work effectively both independently and within a fast-paced team environment.
• Willingness to work late shift, either permanently or rotationally.
• Comfortable with constant change, adaptability, and flexibility in a rapidly growing company.

Requirements

• Experience writing estimates using information provided by field inspections.
• Experience with virtual inspection tools and AI-assisted claims platforms.

Benefits

• Remote-first culture: Flexible work model.
• Competitive pay & equity: Top-tier base salary with ownership in Openly’s growth.
• Comprehensive health coverage: Medical, dental, and vision plans tailored to you and your family.
• Life & disability insurance: Full coverage including voluntary supplemental options.
• Paid parental leave: Up to 8 weeks (320 hours) of paid parental leave for eligible employees.
• 401(k) company contribution: Openly contributes 3% of your gross income.
• Home office setup: A $1,500 upfront allowance to build your ideal remote workspace.
• Professional development: $2,000 annually for courses, conferences, or resources.
• "Be Well" program: A $50/month stipend dedicated to personal health and wellness.
• Volunteer hours & referral rewards: Paid time off to give back to your community.