[Hiring] Program Specialist @ICF

Role Description

Join ICF's growing energy team and help advance energy efficiency, high-performance construction, and sustainability initiatives across Minnesota. We're seeking a Program Specialist to support the delivery of residential new construction programs by working closely with builders, developers, Home Energy Rating System (HERS) raters, trade allies, affordable housing partners, and internal teams.

In this role, you'll contribute to program implementation, reporting, operational support, participant engagement, and continuous improvement efforts across Minnesota's residential new construction portfolio. Working closely with program leadership and key stakeholders, you'll help support successful program delivery while building expertise in energy efficiency, residential construction, and utility-sponsored programs.

Qualifications

• Bachelor's degree in Energy, Environmental Science, Sustainability, Construction Management, Engineering, Business Administration or a related field (or applicants can substitute one year of related experience for one year of education)
• 2+ years of experience supporting energy-efficiency programs, residential construction programs, project coordination, program operations and/or related

Requirements

• Experience supporting utility energy-efficiency programs, residential new construction programs, or related customer-facing initiatives.
• Understanding of building science, above-code construction, residential energy codes, whole-home performance, HERS ratings, or RESNET standards.
• Experience working with builders, developers, contractors, HERS raters, affordable housing organizations, trade allies, or industry associations.
• Familiarity with program eligibility requirements, incentive programs, construction documentation, quality assurance processes, or compliance requirements.
• Experience supporting reporting, data analysis, budgeting, operational processes, or customer-facing program activities.
• Experience coordinating multiple stakeholders, deliverables, or projects in a fast-paced environment.
• Experience supporting process improvement efforts, workflow documentation, technology implementations, user acceptance testing, or operational enhancements.
• Familiarity with systems such as Ekotrope, Sightline, Salesforce, Power BI, Jira, FocusPoint, or similar platforms.
• Knowledge of Minnesota's residential construction market and energy-efficiency landscape.
• Project management coursework, training, or certification is a plus.

Benefits

• Flexible ways of working: Enjoy remote and hybrid work options that support work-life balance and personal well-being.
• Professional growth: Access training, mentoring, tuition assistance, professional certifications, and opportunities to grow within ICF's energy and sustainability practice.
• Meaningful work: Help advance energy-efficient construction practices, improve housing performance, and support communities working toward their energy and sustainability goals.
• Collaborative team environment: Work alongside experienced program managers, building science professionals, engineers, energy experts, and national subject matter specialists.
• Variety and impact: Support multiple programs and initiatives while gaining exposure to program management, operations, reporting, forecasting, technology implementation, and market transformation efforts.
• Comprehensive benefits: Take advantage of competitive health and wellness benefits, retirement savings programs, paid time off, and employee stock purchase opportunities.

Travel Requirements

• Reliable transportation for up to 15% local travel for meetings, events and conferences.

Professional skills you will use

• Strong organizational, analytical, problem-solving, and communication skills.
• Detail-oriented and comfortable working with technical, financial, and operational information.
• Able to learn complex program requirements and communicate them effectively to participants, stakeholders, and internal teams.
• Proactive, resourceful, and able to identify issues and support timely resolution.
• Effective at managing multiple priorities, balancing recurring responsibilities with time-sensitive requests, and meeting deadlines.
• Collaborative and able to build productive relationships with internal and external partners.
• Strong customer-service mindset and commitment to participant success.
• Proficient in Microsoft Excel, Word, Outlook, PowerPoint, Teams, and SharePoint.
• Interested in building expertise in energy-efficiency program delivery and residential new construction programs.
• Committed to protecting client, participant, proprietary, and confidential information.