[Hiring] Program Specialist @LRQA

Role Description

LRQA is seeking a passionate market expert to help support global clients strengthen responsible ethical sourcing and supply chain risk management. This role works closely with suppliers and factories on-the-ground to drive corrective actions, deliver social compliance training, analyze program performance, and enhance ethical, sustainable, and legally compliant business practices.

• Act as the expert and local representative on specific client assessment requirements and manage client’s risk monitoring program externally.
• Provide clear guidance for suppliers, respond to inquiries, regularly calibrate teams, and maintain updated systems and documents.
• Support daily operations by working closely and communicating with suppliers, vendors, and factories to ensure service delivery quality and timeline.
• Work directly with factories to implement corrective actions, focusing on de-escalating critical issues.
• Conduct social compliance webinars and on-site health and safety training as requested.
• Conduct data reporting, analysis, and summary reports, such as performance reporting (e.g., Program Trends Analysis and supply chain scorecard).
• Maintain internal guidance, standard operating procedures, and instructions to meet client expectations and SOW obligations.
• Gather the latest legal requirements on social compliance for the responsible region on specific topics related to program requirements.
• Regular onsite visits to client’s factories as per program needs and prepare timely reports.
• Establish and support the development of feedback mechanisms between clients and suppliers.
• Improve overall program effectiveness and satisfy client expectations.

Qualifications

• Excellent written and verbal English and native speaker in local language.
• A 4-year college degree.
• 3+ years of social auditing/on-the-ground training experience in the Ethical Sourcing/Labor Compliance/Environmental monitoring arena.
• Good understanding of Ethical Sourcing/Labor Compliance/Social Compliance Requirements/environmental regulations at the local level.
• Previous experience on specific matters, such as supply chain CSR risks, minimum wage reimbursement project, is an absolute advantage.
• High level of integrity and honesty.
• Analytical skills and ability to identify risk.
• Ability to work independently.
• Extreme attention to detail and timelines.
• Ability to handle sensitive and confidential information.
• Pro-active, self-starter with the ability to organize, prioritize, and execute multiple projects across multiple stakeholders simultaneously in a deadline-driven environment.
• Strong working knowledge of MS Word, PowerPoint, and Excel.
• Able to conduct regular factory visits, traveling 50% of the working time.

Requirements

• Pre-employment checks will include, as permitted: right to work, identification, verification of employment history, education, and criminal records.
• Third-party suppliers may be involved to run background checks as needed, and your data will be retained for the necessary period for employment purposes.
• Your data will be stored in accordance with all relevant privacy legislation.

Benefits

• Opportunity to work remotely from anywhere in Bangladesh.
• Travel to client sites 50% of the time.