[Hiring] Professional Services Engineer @Radware

Role Description

Professional Services (PS) Engineers operate as the leading technical force of the Regional Field Support Organization, responsible for low-level design, deployment, and advanced technical consulting of the entire Radware solutions portfolio.

PS engineers work in front of customers, leading Radware solution implementation and support on customer premises (on-premises or remotely). They cooperate with Pre-sales, Sales, Product Management, R&D, and Global support teams inside Radware to implement solutions according to customer requirements and needs.

Responsibilities:

• Coordination of technical solution with Pre-Sale Engineers
• Deep understanding of customer requirements and customizations
• Creation of solutions detailed technical design and documentation – SoW, LLD, ATP
• Solution implementation according to agreed schedule and timelines
• Troubleshooting and resolution of technical issues during implementation (interaction with the back-office and R&D teams, if needed)
• Conduct technical workshops and consulting with customers and partners
• Establish and maintain strong working relationships with key internal and customer personnel to work effectively

Qualifications

• At least 3 years industry relevant integration work experience (Networking and Security)
• Customer orientation and onsite support experience
• Excellent knowledge and hands-on experience with L2/L3 Switching/Routing, L4/L7 switching/load balancing
• Knowledge of firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec
• Hands-on experience with Cisco, Juniper and virtualization products (VMware, KVM)
• Good knowledge of Linux environment and script writing skills in at least one of the following: Bash, Perl, Python
• Strong analytical and troubleshooting abilities - complex problems debug and resolution
• Communication and interpersonal skills – written and verbal
• Fluent English communication – written and verbal

Requirements

• The role requires often traveling locally and abroad
• Willingness to travel up to 30%
• The position is designated for European business hours (Timezone CET/CEST) remotely

Benefits

• Familiarity with Radware products (preferred), or other Application Delivery products/solutions
• Familiarity with DoS attack mitigation solutions
• Multi-language ability