[Hiring] Professional Services Consultant @Proofpoint

Role Description

Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers.

• Interact with large-scale enterprises at senior levels and technical staff within traditional IT organizations.
• Engage directly with newly signed customers to implement Proofpoint solutions at their sites.
• Take responsibility and accountability for successful customer engagements and partner technical relationships.
• Work in complex product and infrastructure environments, troubleshooting and isolating issues.
• Performance tuning and optimization.
• Train customers on product features.
• Escalate defects and issues, driving them toward resolution while managing the customer.

Qualifications

• 5+ years of industry experience in a customer-facing technical role (professional services, sales engineering, or technical support).
• Experience in large systems design and project implementation for enterprise email environments.
• UNIX system administration experience.
• Broad technical knowledge of Internet products and technologies.
• Strong understanding of Internet protocols, including HTTP, SMTP, IMAP, RFC822, LDAP, and PKI.
• Knowledge of networking topology, TCP/IP protocols, and network components (firewalls, routers, etc.).
• Strong Sendmail and messaging infrastructure system administration experience.
• Ability to work across all organizational levels, both technically and politically.
• Written and spoken proficiency in English, along with one or both Spanish or Portuguese, for both technical and non-technical communication.

Requirements

• Deep knowledge of Linux and Solaris operating systems.
• Strong understanding of network configuration.

Benefits

• Competitive compensation.
• Comprehensive benefits.
• Career success on your terms.
• Flexible work environment.
• Annual wellness and community outreach days.
• Always on recognition for your contributions.
• Global collaboration and networking opportunities.