[Hiring] Producer Support Analyst Intern @Highmark Health

Role Description

The Summer 2027 Producer Support Analyst Undergraduate Internship provides students with an opportunity to gain practical, hands-on experience supporting producer administration, sales operations, data analysis, and digital platform enhancement within United Concordia Dental’s Producer Administration and Relations team. This internship is designed to develop the next generation of diverse business professionals through direct exposure to:

• Producer lifecycle management
• Commission administration
• Regulatory licensing requirements
• Reporting
• Technical project support

As a member of the Producer Administration and Relations team, the intern will contribute to key initiatives that enhance the organization’s external-facing producer portal and improve the experience of producers, brokers, and internal business partners. Responsibilities include:

• Producer data verification
• Reporting
• Data analysis
• Portal-related projects
• Day-to-day operational responsibilities

The program provides hands-on training and exposure to career opportunities within:

• Producer relations
• Sales operations
• Business analysis
• Data management
• Insurance administration
• Project support

Typical responsibilities include:

• Verifying and maintaining producer data
• Running and analyzing reports
• Supporting producer portal enhancements
• Monitoring licenses and appointments
• Assisting with commission payment processes
• Completing research
• Developing recommendations that improve operational efficiency

Through mentorship, cross-functional collaboration, and project-based learning, interns will strengthen their analytical, technical, communication, and organizational skills while gaining valuable experience in the dental insurance industry.

Qualifications

• Full or part-time enrollment in an accredited college or university baccalaureate program

Requirements

• Currently pursuing a degree in Business Administration, Business Management, Finance, Data Analytics, Information Systems, or a similar field

Essential Job Functions

• Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems
• Under supervision, provide entry-level professional services as appropriate to the day-to-day operating objectives of the area
• Undertake and/or participate in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization
• Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability
• Conduct research and reporting inclusive of recommendations or alternative proposals for action as specifically requested by management
• Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit
• Perform miscellaneous job-related duties as assigned

Compliance Requirement

This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. Employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. Compliance with the Health Insurance Portability Accountability Act of 1996 (HIPAA) and the company’s Code of Business Conduct is required.