[Hiring] Procure-to-Pay Lead Representative @The Cigna Group

Role Description

The Procure-to-Pay Lead Representative serves as a technical resource within the Procure-to-Pay function. This role supports accurate transaction processing, maintains information within computer systems, and helps ensure established verification procedures are followed. The Lead Representative also provides guidance and support to junior team members while working independently with limited supervision.

• Serve as a technical resource for Procure-to-Pay processes and activities.
• Maintain accurate information and records within computer systems.
• Ensure transaction entry and verification procedures are followed.
• Assist buyers with contacting vendors to obtain pricing and coordinate delivery dates as needed.
• Develop and maintain resources and documentation for assigned areas.
• Provide guidance, coaching, and direction to junior team members.
• Help resolve Procure-to-Pay questions and process-related issues.
• Work independently and manage assigned responsibilities with limited supervision.
• Support consistent and accurate Procure-to-Pay operations across the team.

Qualifications

• 3+ years of Procure-to-Pay or related experience.
• Experience resolving invoice, purchase order, or vendor discrepancies.
• Experience creating or maintaining process documentation, job aids, or team resources.
• Previous lead, SME, mentor, or training experience.
• Comfortable working with computer systems and maintaining accurate transactional information.
• Strong attention to detail and ability to follow established processes.
• Ability to work independently and prioritize responsibilities.
• Strong communication skills with the ability to guide and support other team members.
• Experience working with buyers and vendors is beneficial.

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
• For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location.
• This role is also anticipated to be eligible to participate in an annual bonus plan.

Benefits

• Comprehensive range of benefits focused on supporting your whole health.
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one.
• 401(k) plan.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year.
• Paid holidays and leaves of absence.