[Hiring] Principal Site Reliability Engineering Manager @Microsoft

Role Description

We are seeking a Principal Site Reliability Engineering Manager to lead a team responsible for building and operating Substrate services in highly regulated environments. In these environments, success depends not only on operational excellence, but also on strong software engineering fundamentals.

• Lead and develop a team of Site Reliability Engineer ICs, providing clear expectations, regular coaching, and career guidance across senior and principal levels.
• Own the operational health and reliability posture of Substrate services running in regulated environments.
• Drive change and influence across the organization by establishing and driving SLOs, SLIs, and operational metrics.
• Lead effective incident management and post-incident reviews, emphasizing systemic fixes and long-term resilience.
• Serve as an actively engaged on-call engineer (OCE) and participate in an on-call rotation.
• Own reliability, resilience, and disaster recovery, including driving and coordinating DR and game day exercises.
• Drive engineering led operational excellence at scale, leveraging strong software engineering practices.
• Partner with engineering and product teams to embed reliability, security, and compliance considerations early in service design.
• Influence technical and operational strategy beyond your immediate team.
• Represent your team’s work clearly to leadership and partners.
• Build strong cross-functional relationships with security, compliance, infrastructure, and operations teams.

Qualifications

• Doctorate Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
• OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration
• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration
• OR equivalent experience.

Requirements

• Must be able to meet Microsoft, customer and/or government security screening requirements.
• Must have an active U.S. Government Secret Security Clearance.
• Successful verification of the stated security clearance is required.
• Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Verification of U.S citizenship is required due to citizenship-based legal restrictions.

Benefits

• The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year.
• In specific locations like the San Francisco Bay area and New York City metropolitan area, the base pay range is USD $188,000 - $304,200 per year.
• Certain roles may be eligible for benefits and other compensation.