[Hiring] Principal Partner Solution Architect @Docusign

Role Description

As a Principal Partner Solution Architect, you will stand at the intersection of the Docusign IAM platform and the future of business automation. This is a hands-on advisory role where you will:

• Design scalable reference architectures and framework blueprints to guide partners in integrating Docusign IAM with enterprise platforms.
• Advise on proof-of-concept solutions and create reusable accelerators that enable partners to demonstrate immediate business value and achieve faster implementation times.
• Act as a subject matter expert and mentor to build deep IAM competency across the partner ecosystem.
• Lead hands-on technical workshops and conduct rigorous architecture reviews.
• Own the technical relationship with key partners in designated EMEA territories (Southern Europe/UK).
• Translate the technical vision of Docusign IAM and our Agentic roadmap into actionable strategies.
• Drive the creation of partner solution accelerators that unlock value through the Docusign Agreement Context Layer.
• Design and deliver compelling Demos and POCs that address critical customer challenges.
• Assist partners in crafting RFP responses and solution proposals that maximize customer value from IAM investments.
• Create technical thought leadership content including solution briefs, reference architectures, blogs, and whiteboards.
• Travel 25% or more as needed.

Qualifications

• Fluent Italian and Fluent English
• 12+ years of experience in technical pre-sales, partner engineering, technical consulting, or solution architecture within the SaaS, ERP, or Cloud ecosystem
• Experience in the Intelligent Agreement Management landscape, including Contract Lifecycle Management (CLM) technologies and data orchestration between systems
• Experience with Agentic AI concepts (Large Action Models, Autonomous Agents, Orchestration frameworks)
• Enterprise SaaS experience, with ERP and/or CRM systems architecture experience (specifically SAP Ariba/S4HANA, Salesforce)
• Experience in designing solutions using APIs (REST/SOAP), JSON, Low-code/No-code platforms, and standard integration middleware
• BS/BA degree in Computer Science, Engineering, or equivalent relevant work experience

Requirements

• Familiarity with Salesforce Agentforce, SAP Joule, Microsoft Copilot Studio, ServiceNow Now Assist, or similar
• Proven consulting experience leading digital transformation initiatives at scale
• Experience creating technical business documentation including workflow diagrams, reference architectures, proposals, and SOWs
• Familiarity with HTML, XML, structured data formats, and low-code/no-code platforms
• Mastery in delivering compelling demos and presentations to C-level business and technical audiences (CIOs, CTOs, CDOs)
• Additional European languages are a plus
• Strong verbal and written communication skills with the ability to engage technical and business audiences

Benefits

• Docusign is committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we live and work.
• We ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, and to build lasting relationships.
• Contributions help us make the world better than we found it.