[Hiring] Principal Consulting Architect @Elastic

Role Description

You will have the opportunity to work with tremendous Services, Engineering and Sales teams and wear many hats. This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers.

What You Will Be Doing

• Assess and Design
  • Thoroughly analyze and understand customer business pain points and intricate technical challenges
  • Gather requirements in complex enterprise customer environments
  • Master Elastic solution architectural design on platforms integrating with other enterprise technologies
  • Create and build out customer road maps
  • Demonstrate technical authority by proficiently articulating complex technical solutions in clear language, effectively persuading the audience to embrace recommended best practices while presenting and delivering Elastic's optimal solutions.
• Implement and Deliver
  • Orchestrate and implement capacity planning in mission-critical environments
  • Perform technical audits, upgrades, platform migrations, and use-case expansion
  • Work with and guide our customers along their ever-maturing Observability journey
• Influence and Collaborate
  • Work closely with the Elastic Engineering, Product Management, and Support teams to identify feature enhancements, extensions, and product defects
  • Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns
  • Be a mentor/coach for your fellow Elastic consultants
  • Demonstrated ability to communicate to a variety of stakeholders up to the C-suite level

Qualifications

• Minimum of 5 years as a Consulting Architect or senior IT functional leadership experience
• History of working as a Consultant delivering professional services engagements
• Strong customer advocacy, relationship-building, presentation and communications skills
• Ability to lead meetings with project owners and C-level stakeholders.
• Ability to articulate the business value of an outcome-based delivery while being technically savvy and hands-on
• Demonstrated experience of technical leadership throughout project lifecycles
• Solid experience deploying Elastic Observability solutions or similar domains (Splunk, Datadog, Dynatrace, New Relic, AppDynamics, Sentinel, Grafana Labs)
• Hands-on experience in on-prem systems and/or public/private cloud platforms like AWS, Azure, GCP, Openstack
• Hands-on experience in Linux
• Good understanding of networking, security, containerization, serverless, DevOps in system landscapes and infrastructure automation knowledge.
• Experience utilising programming or scripting languages in a corporate environment like Python, Javascript, Go or Chef/Puppet etc.
• Understanding of databases
• Ability and willingness to travel from time to time as required
• Comfortable working remotely in a highly distributed team

Bonus Points

• BS or Master in Computer Science
• Certifications and specialization in IT Ops, Infrastructure, APM, Data Engineering, Machine Learning, Data Infrastructure
• Deep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certification
• Experience working closely with a pre-sales organization in scoping the needs of Customers
• Experience with Statement of Work delivery
• Experience with both Agile and Waterfall methodologies
• Experience contributing to an open-source project or documentation
• Experience as a Software Engineer, System Administrator, or DevOps Engineer
• Hands-on experience with large distributed systems from an architecture and development perspective
• Knowledge of information retrieval and/or analytics domain
• Understanding of Windows, Mac, Linux Operating Systems, and Java
• Experience as a technical instructor or public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions

Benefits

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave