[Hiring] Presales Service Architect @Atos

Role Description

The Presales Service Architect is a strategic, customer-facing role within the Atos UK&I Solutioning and Architecture community. You will design competitive, commercially viable, and operationally deliverable managed service solutions for complex customer opportunities.

• Translate customer requirements into comprehensive service models covering transition, operations, governance, performance, and continual improvement.
• Act as the link between customers, technical architects, delivery teams, commercial functions, and service management teams.
• Ensure that solutions are operationally sustainable and aligned with measurable business outcomes.

Qualifications

• Proven experience designing complex end-to-end managed service and outsourcing solutions.
• Strong knowledge of ITIL principles and experience creating service operating models, governance frameworks, support structures, and service-level frameworks.
• Experience defining service transition, mobilisation, onboarding, knowledge transfer, and operational readiness approaches.
• Ability to support complex bids through service costing, resource modelling, risk assessment, proposal development, and solution presentations.
• Strong communication, facilitation, and workshop leadership skills.

Requirements

• Design end-to-end managed service solutions and future-state operating models.
• Define service management, support, governance, transition, and transformation approaches.
• Lead customer discovery sessions and service design workshops.
• Develop bid content, service narratives, proposals, and executive presentations.
• Create resource models, operational assumptions, service cost models, and risk assessments.
• Collaborate with technical, delivery, commercial, finance, legal, and security teams.
• Ensure solutions meet customer, contractual, security, regulatory, and governance requirements.
• Support operational readiness, service mobilisation, assurance, and continual improvement.

Benefits

• Pension Scheme - contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program