[Hiring] Pre-Sales Consultant @Marketscope

Role Description

• This is a remote position.
• Join discovery calls and client workshops alongside the business development team; qualify opportunities and identify where AllMates.ai fits.
• Prepare and deliver product demonstrations, tailoring demo flows and datasets to the prospect's industry and pain points.
• Contribute to proposals, RFP/tender responses and solution write-ups — scope, approach, assumptions, deliverables and timelines.
• Support grant and funding submissions (e.g. EDG) where relevant, including framing of business outcomes and deliverables.
• Respond to client technical and functional queries during the sales cycle, escalating to the product/engineering team where needed.
• Run requirement workshops and stakeholder interviews; document current-state processes and target-state outcomes.
• Produce clear artefacts: business requirement documents, functional specifications, process flows, data mappings, agent/use-case definitions and acceptance criteria.
• Identify data sources, integration touchpoints and system dependencies (EMR, ERP, CRM, file-based and API sources).
• Challenge and prioritise requirements — distinguish must-have from nice-to-have, and manage scope against commercial reality.
• Obtain formal client sign-off on requirements before build begins.
• Break requirements into work packages and contribute effort estimates in collaboration with the technical team.
• Highlight risks, assumptions, dependencies and exclusions that affect cost and timeline.
• Support commercial structuring of the proposal — phasing, licensing, implementation and support components.
• Own the delivery plan: milestones, task allocation, dependencies and critical path.
• Run day-to-day coordination between the client and the internal AllMates team; chair status calls and issue meeting minutes and progress reports.
• Track and manage issues, risks, and change requests; raise change requests where scope moves and secure client agreement before work proceeds.
• Manage client expectations proactively — flag slippage early, propose mitigation, keep the account healthy.
• Maintain project documentation, RAID logs and handover material.
• Define test scenarios and test cases traceable to the agreed requirements and acceptance criteria.
• Walk the client through the test scenarios and secure written approval of the UAT scope before execution.
• Execute functional, integration and regression testing; log defects with clear reproduction steps and expected vs actual behaviour.
• Coordinate client-side UAT: schedule sessions, guide client testers, triage feedback, and distinguish defects from change requests.
• Manage defect resolution cycles with the technical team through to closure and formal UAT sign-off.
• Support go-live readiness, user training, and post-implementation handover to support.

Qualifications

• 6+ years' experience as a Business Analyst, Functional Consultant, or Implementation Consultant in software, SaaS, BI/analytics or IT consulting.
• Demonstrated experience across the full delivery lifecycle — requirements through UAT and go-live.
• Strong requirements documentation skills (BRD, process flows, user stories, acceptance criteria).
• Experience defining and executing test scenarios and managing client UAT.
• Client-facing confidence: able to run a workshop, present to management, and hold a difficult scope conversation professionally.
• Excellent written and spoken English; clear, structured, concise communication.
• Working knowledge of data concepts — databases, SQL, APIs, data integration and reporting.
• Genuine curiosity about agentic AI and a track record of self-directed learning — able to pick up new tools, platform features and AI capabilities quickly and put them to practical use in client work without formal training.
• Fast domain absorption — able to learn an unfamiliar industry's processes, terminology and pain points within the first few weeks of an engagement, well enough to hold a credible conversation with client subject-matter experts.
• Proven ability to manage multiple concurrent priorities — typically two to four engagements at different stages (pre-sales, build, UAT) — with the discipline to prioritise, switch context cleanly and keep every client informed.
• Comfortable operating with autonomy in a lean consulting team.
• Domain experience in FMCG, Retail, ERP, healthcare or public sector.
• Ability to travel to client locations in Southeast Asia (Singapore, Malaysia, Philippines, Indonesia, Vietnam etc).