[Hiring] Portal Functional Consultant @Sylogist

Role Description

Join our growing Victim Services Suite (VSS) team as a full-time Portal Functional Consultant! We are seeking an experienced, client-facing Functional Consultant to support portal implementations within SylogistGov's Victim Services Suite. The ideal candidate will have at least 5 years of relevant functional consulting or business analysis experience, with strong skills in requirements gathering, documentation, and working with customers and technical delivery teams.

In this role, you will:

• Lead portal discovery, document requirements, develop wireframes, and define CRM mapping for the portal.
• Review portal builds, support user acceptance testing, and collaborate with the broader implementation team to ensure portal functionality meets customer requirements.

If you're passionate about innovation, excel at embracing challenges, and are driven by improving systems based on real user feedback, this role is for you!

Qualifications

• Minimum 5 years of relevant experience in functional consulting or business analysis.
• Must be a U.S. citizen and able to pass an FBI background check, as required by our customers.
• Strong client-facing experience, including gathering and documenting business and functional requirements.
• Experience developing user stories and wireframes.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills, particularly in customer interactions and requirements documentation.
• Ability to collaborate effectively with technical teams and manage multiple priorities.

Requirements

• Experience with Microsoft Dynamics 365 CRM.
• Experience with victim services, Department of Corrections, jail management systems, or other government software implementations.
• Familiarity with data exchanges involving jail management systems, court systems, or other criminal justice systems.
• Experience supporting data migration activities.
• Familiarity with Azure DevOps and Agile methodologies.

Benefits

• A company where you can really make a meaningful impact.
• A healthy work-life balance.
• Benefits that cover health, wealth, and wellness.