[Hiring] Payments Product Specialist @Bet On Talent

Role Description

We are looking for a Payments Product Specialist to support payment operations across many casino brands. This role requires a solid understanding of PaymentIQ (>2 years of experience) and payment configuration. You will be responsible for managing day-to-day payment processes, troubleshooting issues, and ensuring smooth integrations. You will collaborate with internal teams to resolve issues and maintain a seamless customer payment experience.

Key Responsibilities

• Manage daily payment operations, including monitoring and troubleshooting failed or incorrect transactions.
• Configure and maintain rules within the orchestration platform to optimize payment flows.
• Perform basic configurations for integrating new payment providers into our systems.
• Work closely with Customer Support and other teams to investigate and resolve transaction errors.
• Collaborate with commercial, integration, and backend teams to improve payment processes.
• Ensure smooth functioning of PaymentIQ by identifying issues, suggesting improvements, and supporting other teams in their payment-related needs.
• Document configurations, rules, and payment processes for transparency and knowledge sharing.

Qualifications

• More than 2 years of hands-on experience with PaymentIQ or a similar payment platform.
• Strong understanding of payment flows, integrations, and transaction monitoring.
• Technical aptitude for configuring payment systems and troubleshooting issues.
• Ability to collaborate effectively across departments.
• Analytical mindset with attention to detail and problem-solving skills.
• Good communication skills to explain technical concepts to non-technical colleagues.

Requirements

• Experience in iGaming, fintech, or e-commerce payment operations (Nice to Have).
• Familiarity with multiple payment methods (cards, wallets, bank transfers, etc.) (Nice to Have).
• Knowledge of orchestration platforms beyond Payments IQ (Nice to Have).

Benefits

• The chance to make a tangible impact in a rapidly growing, global company.
• A culture that rewards ambition, innovation, and collaboration.
• 28 days paid time off & public holidays as per country of residency.