[Hiring] Payment Receipt Records Assistant @HRS Talent Solutions

Role Description

This remote administrative role handles payment receipt records after information has been supplied through an approved channel. Responsibilities include:

• Locating the related customer account and checking identifying details.
• Filing the receipt or confirmation in its assigned place.
• Noting when a match cannot be made.
• Matching payment messages to the authorized account information.
• Requesting billing team review for discrepancies.
• Handling receipt copy requests with the correct recipient and document version.
• Recording the status in the tracking system.
• Responding to routine questions about receipt status.
• Maintaining clear organization of pending items and completed tasks.

Qualifications

• Good customer service experience is useful for communicating status.
• Office administration experience is useful for careful electronic filing and follow-up.
• Ability to compare names, dates, and references attentively.
• No formal accounting qualifications are needed.

Requirements

• Experience with accurate filing, account records, or careful handling of documents.
• Ability to follow instructions and raise uncertain matches.

Benefits

• Remote work opportunity.
• Training on filing structure, document categories, and escalation steps.