[Hiring] Part Time Patient Navigator @The Children's Home Society Of New Jersey

Role Description

The New Jersey Department of Labor is partnering with the Children’s Home Society of New Jersey to run a program aimed at better understanding how a paid leave “navigator” role can assist Trenton-area families. The focus is on underserved caregivers, helping them learn about state family leave programs, complete applications, and access benefits they qualify for.

Length of Assignment: November 1, 2026 to June 1, 2027

Schedule: Part-Time: Up to 5 Hours per week with Flexible Schedule including mornings, evenings, or weekends if needed. Remote work is also possible based on client or program needs.

Salary Range: $25.00 per Hour

A navigator is someone who, as a former participant of a program or service, provides compassionate guidance and support to individuals and families navigating complex systems, with a focus on maternal and child health. Navigators serve as connectors, leveraging their lived experience and training to bridge the gap between families and essential services.

Qualifications

• Must have strong knowledge of Trenton community resources, support services, and benefits programs for families.
• Must be willing to participate in and contribute to developing v1 Navigator training materials and processes.
• Must be willing to send and receive text messages, make and receive phone calls, and participate in video conferencing.
• Preferred Qualifications: Lived experience with applying for paid family leave programs in NJ; Reside in the Trenton area;
• Bilingual skills, English/Haitian Creole or English/Polish are always a plus.

Requirements

• Assist families in navigating paid family leave benefits programs, including providing education on TDI/FLI based on what participants may be eligible for, and helping these participants complete applications.
• Support parents before, during, and after having a child, in coordination and collaboration with The Children’s Home Society of New Jersey’s existing staff, e.g., community health workers, community-based doulas, family support specialists, nutritionists, clerks, breastfeeding lactation counselors, mental health providers, health liaisons, case managers, teachers, etc.
• Support group-based programming and family engagement activities, either in person or virtually.
• Establish and maintain connections with DOL claims examiners and other community members who are focused on supporting families in accessing paid family leave.
• Support the Children’s Home Society of New Jersey’s staff and pilot evaluation team in tracking, documenting, and monitoring participants’ access to and use of services.
• Follow application process guidelines, including outreach, information dissemination, education, and the completion process, to advance from referrals to actual linkages and application completion for eligible participants.
• Serve a minimum of 2-3 clients per week.

Benefits

• The Children’s Home Society is an Equal Opportunity/Affirmative Action Employer M/F/D/V.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.