[Hiring] P&C Liability Supervisor @Davies

Role Description

We are on the lookout for an experienced P&C Liability Claims Supervisor to join our team! As the Liability Claims Supervisor, you will be responsible for overseeing a team of claims professionals handling liability and casualty claims, including:

• Auto
• Bodily Injury (BI)
• Commercial General Liability (CGL)
• Transportation liability
• Other property and casualty exposures

This role ensures claims are handled in accordance with company standards, client expectations, and regulatory requirements while maintaining a high level of service and operational performance. The role provides technical guidance, coaching, and leadership to claims staff while supporting effective claim resolution, quality outcomes, and client satisfaction.

Key Responsibilities

• Team Leadership & Development
  • Supervise and support a team of liability claims adjusters.
  • Provide technical guidance and mentorship to adjusters handling bodily injury, casualty, and liability claims.
  • Conduct performance reviews, coaching sessions, and ongoing training to support staff development.
  • Assist with staffing, onboarding, and workload distribution across the team.
• Claims Oversight
  • Monitor claims handling activities to ensure compliance with company guidelines and client service standards.
  • Review high-exposure or complex liability claims and provide guidance on claim strategy and resolution.
  • Approve claim settlements within assigned authority levels.
  • Ensure appropriate reserve settings and claim documentation.
• Client & Stakeholder Collaboration
  • Serve as a point of contact for clients regarding claim performance and operational questions.
  • Participate in client meetings and provide updates regarding claim trends, outcomes, and performance metrics.
  • Collaborate with legal counsel, vendors, and internal teams to support effective claim resolution.
• Operational Performance
  • Monitor team performance metrics including claim cycle time, quality assurance results, and service level agreements.
  • Identify opportunities for operational improvements and implement best practices.
  • Support leadership with reporting and operational updates.

Qualifications

• 5+ years of claims handling experience in liability, casualty, or bodily injury claims
• Must have an active Florida license (5-20 or 6-20)
• TPA experience highly preferred
• Experience with Sovereign Immunity highly preferred
• Experience with excess reporting highly preferred
• Prior supervisory or leadership experience preferred
• Strong knowledge of liability claims handling practices and litigation management
• Excellent leadership, communication, and decision-making skills

Benefits

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short-term and long-term disability coverage