[Hiring] Oromo Interpreter @LanguageLine Solutions

Role Description

As an Oromo Telephone Interpreter, you will be responsible for handling calls on demand and rendering the meaning of conversations between Oromo and English speakers. The interpreter breaks the communication barrier in various industries, including:

• Healthcare
• Government
• Insurance
• Financial
• Utilities
• Travel & Hospitality
• General Business
• Law Enforcement
• Court
• 911

This position does not involve written translation; however, translators and other skilled linguists are encouraged to apply. The interpreters translate verbally.

This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment.

Essential Job Functions

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions to ensure expectations are met with the Limited English-speaking Person (LEP).
• Understand protocol and terminology for various industries including Medical, Insurance, Finance, and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Handle calls that may be highly emotional and/or stressful in nature.

Qualifications

• Fluency in Oromo and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences.
• Excellent listening, retention, and note-taking skills for high accuracy during interpretation.
• Ability to concentrate, stay detached, and remain neutral and objective at all times.
• Education or work experience in language-related fields preferred.
• Must be able to adapt to any LLS technology enhancements.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages - highly preferred.

Requirements

• Dedicated personal device for business purposes.
• Desktop / Laptop Computers with Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android) and Smartphones (iOS or Android) are acceptable.
• High-speed Internet connection with specific speed requirements.
• Access to a quiet space free from background noise or distraction.

Benefits

• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.

Company Description

LanguageLine Solutions strives for a world in which language and cultural barriers no longer exist. We are certified as a Great Place to Work and are regularly listed as one of America’s top work-from-home employers.