[Hiring] Oracle Utilities Functional Validation Lead @ManpowerGroup WorkMyWay

Role Description

We are seeking an experienced Oracle Utilities Functional Validation Lead to support a major Oracle Utilities upgrade and transformation initiative. This individual will lead business validation, testing coordination, issue triage, and operational readiness activities across Oracle Utilities applications, ensuring accurate business outcomes throughout implementation and migration efforts.

The ideal candidate possesses deep expertise in Oracle CC&B, Oracle Utilities Customer Care and Billing (CCS), and/or Oracle Utilities Meter-to-Cash (C2M), with hands-on experience validating billing, collections, customer service, field activities, and general ledger processes during large-scale utility transformation programs.

Key Responsibilities

• Lead end-to-end business validation activities for Oracle Utilities upgrade, migration, and implementation projects.
• Validate customer, billing, payment, collections, field activity, and GL processes across Oracle Utilities environments.
• Drive defect triage sessions and collaborate with business, testing, and technical teams to resolve issues.
• Perform detailed SQL analysis to validate transactions, batch processing results, billing calculations, and reconciliation activities.
• Coordinate user acceptance testing (UAT), system integration testing (SIT), and parallel testing activities.
• Validate inbound and outbound interfaces between Oracle Utilities and downstream enterprise systems.
• Support data conversion validation and reconciliation efforts during system migrations.
• Develop and maintain Power BI dashboards to monitor testing progress, defects, validation metrics, and project health.
• Utilize Jira for defect management, issue tracking, and cross-functional coordination.
• Collaborate with Azure-based data platforms supporting testing and validation environments.

Qualifications

• 7+ years of hands-on experience with Oracle CC&B, Oracle Utilities CCS, and Oracle Utilities C2M.
• Experience across multiple functional domains: Billing, Customer Service, Collections, Field Activities, General Ledger.
• 3+ years leading business validation, UAT, defect triage, test execution, and parallel testing activities.
• 5+ years conducting SQL investigations, transaction validation, GL reconciliation, batch process validation, and data quality analysis.
• 2+ years with Azure Data Factory (ADF), Azure SQL, and Azure Blob Storage.
• 2+ years using Jira and Power BI.

Requirements

• Bachelor's degree or equivalent experience.

Preferred Qualifications

• Oracle Utilities CC&B certification.
• Experience supporting CC&B-to-CCS migrations.
• Experience with Oracle Utilities cloud transformation programs.
• Strong knowledge of batch processing validation, ToDo management workflows, GL reconciliation, letter template configuration, and collections process design.
• Experience working with electric, gas, or water utility clients.

Company Description

• Client: Accenture
• Location: Texas
• Work Style: Remote