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Office Services Manager @250 Fragomen LLP

[Hiring] Office Services Manager @250 Fragomen LLP

Mar 23, 2025 - 250 Fragomen LLP is hiring a remote Office Services Manager. 💸 Salary: unspecified. 📍Location: UK.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Office Services Manager UK is responsible for ensuring the smooth running of the London and Sheffield offices.

  • Line management responsibility for the UK Office Services Team
  • Report into the Office Services Director, Europe

Client Experience & Service

  • Manage the client’s experience of visiting, calling and contacting Fragomen UK
  • Act as the main point of contact for all office services queries, delegating as required
  • Ensure the office’s appearance and upkeep is always professional
  • Manage Webex calls/voicemails for UK office, including examine call stats
  • Assist with arranging all office events
  • Ensure office closure procedures are followed
  • Work alongside the Director of Office Services Europe to manage office capacities, relocations and refurbishments
  • Manage Rendezvous, the online desk booking system
  • Manage all office supplies within budget
  • Send/present office wide communications to ensure all staff are kept informed

Employee Safety & Wellbeing

  • Manage all compliance of health & safety requirements
  • Manage the onboarding and offboarding processes for staff
  • Manage UK BCP plans, security audits, TTEs alongside Director Office Services Europe
  • Work alongside RBS Pillars to manage sustainability compliance and other projects
  • Assist with insurance renewals and claims where needed
  • Manage facilities services for office-related issues e.g. repairs & maintenance, air con/heating system

Management & Coordination of Office Services Team

  • Line management responsibility for the Office Coordinators, Receptionists and PAs including recruitment, training, performance management and to ensure robust team coverage
  • Implement and communicate necessary changes to the UK offices’ administration processes

Facilities & Supplier Management & Compliance

  • Prepare and manage the Office Services department budget
  • Manage the relationship with Building Management teams/Landlords, raise service issues and follow up to completion
  • Manage all suppliers/vendors to ensure compliance and a high level of service is being provided
  • Manage office related contracts, invoices and monthly expenses report via Emburse Professional
  • Manage the UK relationship with Europe travel provider and oversee all travel bookings

Document Management & Processing

  • Manage the UK Office Services shared mailbox
  • Ensure high standard of service levels and compliance for all document processing including audits

Qualifications

  • Experience in managing both a team as well as internal and external stakeholder relationships
  • Able to act under instruction
  • Clarifies issues that are unclear and asks for the necessary information to complete tasks
  • Implement effective processes to manage workflow and meet deadlines
  • Demonstrates proficiency in word processing, Internet, and email systems
  • Completes tasks within agreed timeframes and in line with expectations
  • Ensures work completed is accurate and follows standard layouts
  • Keeps staff aware of the progress of matters to manage expectations
  • Strong communication skills

Benefits

  • Great working environment with regular events such as Summer and Christmas parties, social and cultural events
  • Commitment to diversity, inclusion and equal opportunity for all employees
  • Focus on sustainability in business operations and practices
  • Programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees
  • Hybrid & Remote work arrangements
  • Unique learning programs like Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences

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Before You Apply
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📍 Be aware of the location restriction for this remote position: UK
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   All others
Office Services Manager @250 Fragomen LLP
All others
Salary 💸 unspecified
Remote Location
UK
Job Type full-time
Posted Mar 23, 2025
Apply for this position Unlock 53,492 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: UK
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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