[Hiring] Observability Engineer @Wave

Role Description

As an Observability Engineer at Wave, you will help engineers understand, operate, debug, and improve the systems that power payments for millions of users across Africa.

• Own and evolve Wave’s observability platform across various technologies.
• Make it easier for teams to detect problems and regressions early.
• Work in the newly formed Performance & Observability team and report to the Director of Platform.
• Partner closely with infrastructure, database, and product engineering teams.

In this role you'll:

• Improve understanding of production behaviour across various systems.
• Define meaningful service-level indicators and reduce alert fatigue.
• Build internal tooling and self-service workflows for engineers.
• Help identify reliability, latency, capacity, and cost issues.
• Establish and implement observability standards and documentation.
• Operate and improve our observability platform while controlling costs.

Qualifications

• 5+ years of experience in observability, SRE, platform engineering, or related fields.
• Deep understanding of metrics, logging, tracing, and incident response workflows.
• Experience building internal tools or platforms used by other engineers.
• Excellent communication and collaboration skills.
• Pragmatic judgment about tooling improvements and complexity.
• Experience analyzing and working on other people’s code.

Requirements

• Proficiency in at least one backend language, preferably Python.
• Experience with observability tools such as Prometheus, Grafana, and Datadog.
• Familiarity with Postgres, CockroachDB, Redis, GraphQL, or Kubernetes.
• Experience with OpenTelemetry instrumentation and collector configuration.

Benefits

• Autonomy in projects from understanding the problem to monitoring solutions.
• Opportunity to work with a rapidly growing team across multiple countries.
• Engagement with world-class investors and a strong mission-driven culture.