[Hiring] NPO Digital Transformation Technical Consultant @TechSoup

Role Description

The NPO Digital Transformation Technical Consultant is responsible for supporting nonprofit organizations in their digital transformation journey by:

• Assessing organizational needs
• Implementing and configuring technology solutions
• Managing client relationships
• Coordinating service delivery
• Building organizational capacity through training and knowledge sharing

This role is directly responsible for:

• Implementing solutions
• Working within clients' technology stacks
• Performing technical configurations and migrations
• Collaborating with service providers on the technical delivery of solutions

Qualifications

• 5+ years of experience in digital transformation, technology consulting, IT project coordination or service delivery, and/or client success/account management
• Managing client relationships and serving as a trusted advisor
• Coordinating technology implementations or digital adoption initiatives
• Developing and delivering training, workshops, or educational programs
• Working with external vendors, consultants, or implementation partners
• Documenting operational procedures and implementation processes
• Strong analytical skills and experience using data to support decision-making

Requirements

• Strong consulting and advisory skills with the ability to build trusted client relationships
• Solid project management skills, including planning, coordination, and reporting
• Ability to work independently and manage multiple client engagements concurrently
• Strong facilitation and training delivery skills
• Analytical mindset with the ability to translate data into recommendations
• Effective vendor and partner coordination skills
• Fluent English (written and spoken)
• Additional languages are an asset, particularly in international nonprofit environments

Benefits

• Hybrid, full-time job (work from Monday till Friday)
• Flexible working hours
• An attractive international working environment
• Broad training opportunities (online and offline)
• Salary range: Africa 2,300$ – 2,800$ per month, Poland 8,500pln – 11,000pln per month
• This may change depending on experience and location, as we recalculate it for Cost of Living index for the given country