[Hiring] Nexthink Subject Matter Expert @Inficare Technologies

Role Description

We are seeking an experienced Nexthink Subject Matter Expert (SME) to join our client's digital workplace team. The ideal candidate will serve as both a consultant and administrator on the Nexthink platform, driving business value and defining strategic roadmaps aligned to workplace services goals.

• Serve as a Nexthink SME and thought leader, driving adoption and ROI of the Nexthink platform
• Manage and administer Nexthink Experience and Nexthink Infinity platforms, including migration activities
• Design and build custom dashboards, remote actions, and campaigns to address specific business requirements
• Define a strategic Nexthink roadmap aligned to the overall workplace services strategy
• Collaborate with stakeholders across Service Management, Security, and Network teams to surface Nexthink use cases
• Ensure Nexthink collector versions are kept current across the environment
• Deliver timely monthly reporting of key platform deliverables
• Coordinate with Workplace Support teams to analyse and troubleshoot issues using Nexthink
• Work independently under minimal direction on complex IT solutions
• Availability for after-hours and weekend work as client needs arise

Qualifications

• Hands-on experience with Nexthink as both consultant and administrator
• Proficiency with Nexthink Experience and Nexthink Infinity platforms
• Knowledge of migration processes to Nexthink Infinity
• PowerShell scripting (required)
• Ability to create custom dashboards, remote actions, and campaigns
• Strong stakeholder management and communication skills

Preferred Skills

• Experience in digital workplace or end-user computing environments
• Familiarity with service management, security, and network domains
• Experience defining IT strategic roadmaps

Location & Work Model

• Dallas, TX - Remote work is acceptable.

Engagement Details