[Hiring] National Park Ranger @24-MAG

Role Description

We are sharing a specialised remote consulting opportunity for experienced National Park Rangers, Interpretive Rangers, and Visitor Services Professionals with expertise in national park operations, visitor assistance, park regulations, permits, reservations, and safety guidance to contribute their professional knowledge to advanced AI training and evaluation initiatives.

Selected professionals will review realistic visitor inquiries, develop structured evaluation criteria, and assess AI-generated responses for accuracy, completeness, and practical usefulness. The work combines firsthand National Park Service experience with visitor assistance, recreational access procedures, park safety knowledge, and written evaluation to improve how AI systems respond to questions about U.S. national parks. Prior experience with AI training projects is not required.

Key Responsibilities

• National Park Visitor Inquiry Review
  • Review sample questions concerning national parks, visitor services, and recreational activities.
  • Assess whether questions reflect realistic inquiries commonly received from park visitors.
  • Identify unclear, unrealistic, or incomplete visitor scenarios.
  • Apply practical visitor services experience to evaluate the relevance and authenticity of sample inquiries.
  • Recommend improvements to ensure questions reflect common visitor needs and national park operations.
• Park Passes, Permits & Reservation Guidance
  • Evaluate information concerning park entrance passes, admission fees, permits, and reservation requirements.
  • Review guidance relating to visitor access procedures and relevant park services.
  • Develop evaluation criteria for accurate and complete responses to pass and permit questions.
  • Assess whether reservation information and procedural explanations address visitor needs.
  • Identify missing details, incorrect requirements, and outdated visitor guidance.
• Park Regulations, Visitor Safety & Trip Planning
  • Review information concerning park regulations, visitor responsibilities, and recreational access.
  • Assess AI-generated guidance involving visitor safety and common park-related precautions.
  • Evaluate responses to practical trip planning questions and visitor service scenarios.
  • Apply knowledge of park operations to identify relevant safety and regulatory considerations.
  • Ensure evaluation standards reflect accurate, practical, and clearly communicated visitor information.
• AI Response Evaluation & Quality Standards
  • Develop structured rubrics defining the elements of correct and complete answers to national park inquiries.
  • Evaluate AI-generated responses against established accuracy and completeness criteria.
  • Identify factual errors, omissions, outdated information, and unclear explanations.
  • Assess whether responses provide useful guidance appropriate to realistic visitor situations.
  • Document evaluation findings and recommend specific improvements to response quality.
• Technical Documentation & Project Collaboration
  • Prepare clear written feedback explaining identified errors and recommended corrections.
  • Document evaluation criteria, visitor service considerations, and relevant procedural details.
  • Communicate professional insights based on direct National Park Service experience.
  • Complete assigned reviews independently within an asynchronous project environment.
  • Maintain high standards of accuracy, consistency, and written communication throughout project deliverables.

Qualifications

• Current, former, or seasonal National Park Service experience as a Park Ranger, Interpretive Ranger, Visitor Services Staff Member, or in a comparable role.
• At least 1 year of professional experience answering visitor questions or working with park passes, permits, reservations, or entrance fees.
• Working knowledge of U.S. national park regulations and visitor safety practices.
• Practical experience assisting visitors with park access, recreational activities, and service-related questions.
• Familiarity with national park entrance fees, annual passes, and permit requirements.
• Understanding of visitor reservation processes and common recreational access procedures.
• Ability to identify inaccurate, incomplete, or outdated park-related information.
• Experience explaining park regulations and visitor guidance clearly to members of the public.
• Strong understanding of common visitor questions and trip planning considerations.
• Excellent written communication skills, with an emphasis on clarity, precision, and practical usefulness.
• Strong attention to detail and ability to apply structured evaluation criteria consistently.
• Experience using digital reservation or pass management systems, including Recreation.gov, is advantageous.
• Experience delivering interpretive programmes or educational visitor presentations is beneficial.
• Familiarity with preparing visitor guides, FAQs, informational resources, or training materials is preferred.
• Experience assisting diverse visitor populations, including rural and non-English-speaking guests, is advantageous.
• Strong organisational skills and the ability to complete independent review assignments accurately.
• Ability to provide constructive written feedback and communicate effectively with a remote project team.
• Must be based in the United States.
• Availability to begin promptly and commit 15–25 hours per week.

Engagement Details

• Freelance / contract engagement
• Fully remote — United States only
• Compensation: $30–$45/hour
• Expected Commitment: 15–25 hours per week
• Project Duration: Short-term engagement
• 10 available openings
• Candidates should be prepared to begin promptly.