[Hiring] Microsoft Dynamics 365 CRM Technical Consultant @Careerwise UK

Role Description

• Role - Microsoft Dynamics 365 CRM Technical Consultant
• India Based
• 12 Months contract
• Fully remote role
• Rate – INR 10,000/ Day (10% TDS included)
• Must be available within 2-3 weeks of time.
• UK Working hours.

Responsibilities:

• Troubleshoot CRM integrations, APIs, REST services and data failures, including interfaces with enterprise applications and ERP platforms.
• Analyse application logs, error messages and system behaviour to perform root-cause analysis and identify recurring technical issues.
• Develop and implement permanent solutions, including bug fixes, minor enhancements and change requests, while maintaining platform stability.
• Collaborate closely with functional consultants, developers and business users, communicating technical issues and solutions clearly and escalating complex problems when required.
• Maintain accurate technical documentation, troubleshooting guides and knowledge articles, contributing to continuous improvement of CRM support processes.
• Bring strong experience in Dynamics 365/Dataverse, CRM development and production support, with desirable knowledge of Power Platform, Power Automate, Azure integrations and Dynamics 365 Customer Engagement.

Company Description